Summary
Overview
Work History
Education
Skills
Timeline
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Steven Gibbins

Covington,GA

Summary

Dynamic and dependable professional with a proven track record at Papa John's Pizza, excelling in customer service and route management. Recognized for enhancing customer satisfaction through timely deliveries and effective problem-solving. Skilled in GPS navigation and maintaining a positive attitude in fast-paced environments, ensuring efficient operations and client referrals.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Papa John's Pizza
01.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.

Fence Installer

Gibbins Fence
01.2014 - Current
  • Used hand tools and instruments to take measurements.
  • Removed old fences efficiently without causing damage to surrounding structures or landscaping.
  • Installed metal and wooden fences and privacy borders.
  • Dug holes and trenches to position fences correctly.
  • Collaborated with team members to complete large-scale fencing projects in a timely manner.
  • Completed fence installation projects within budget and on time, ensuring efficient use of resources.
  • Installed gates securely and accurately, ensuring smooth operation for clients postinstallation.
  • Enhanced customer satisfaction by installing high-quality fences according to client specifications.
  • Joined, raised and secured fence segments in place.
  • Quickly adapted to changing project requirements, maintaining productivity while accommodating client requests or unforeseen circumstances.
  • Inspected fences for gaps and vulnerabilities, making necessary adjustments.
  • Increased client referrals through positive word-of-mouth by providing exceptional service and workmanship.
  • Improved project efficiency by optimizing installation techniques and utilizing appropriate tools and equipment.
  • Effectively communicated with clients throughout the installation process, keeping them informed about progress and answering any questions they had along the way.
  • Assisted clients in selecting appropriate fencing materials for their properties, considering factors such as aesthetics, durability, and cost.
  • Installed gate operators and programming for clients. Showing the clients how to operate the gates.

Technician

Chief Facility Defense
08.2024 - 01.2025
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Optimized system performance thorough testing and analysis.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Achieved significant energy savings by installing and maintaining energy-efficient systems.
  • Streamlined communication, introducing centralized platform for logging and tracking technical issues.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Education

No Degree - HVAC

Laurus Technical Institute
Atlanta, GA

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Loading and unloading
  • Route management
  • GPS and route planning
  • GPS navigation
  • Heavy lifting
  • Map reading and navigation skills
  • GPS operation
  • Vehicle cleaning and maintenance
  • Forklift operation
  • Shipping and packaging
  • Stocking and inventory
  • Safe driver training
  • Commercial driving
  • Equipment operation
  • Defensive driving
  • Load balancing
  • Materials transport
  • Vehicle inspections
  • Fuel efficiency
  • Multitasking and organization
  • Verbal and written communication
  • Adaptability and flexibility
  • Customer interaction
  • Physical stamina
  • Load management
  • Load securing
  • Tractor-trailer driving
  • Pallet jack and hand truck operation
  • Goods transport
  • Weather adaptability
  • Skilled forklift operator

Timeline

Delivery Driver

Papa John's Pizza
01.2025 - Current

Technician

Chief Facility Defense
08.2024 - 01.2025

Fence Installer

Gibbins Fence
01.2014 - Current

No Degree - HVAC

Laurus Technical Institute
Steven Gibbins