STEVEN GILLESPIE
Fairfield,CA
Summary
Manager of Operations with over 20 years of leadership and managerial experience understanding business and management principles enhancing strategic planning and resource allocation. Skilled in design, development, and interpretation of departmental policies, goals, objectives, and procedures in conjunction with organization officials and staff members. Extensive experience in analyzing information and evaluating results to inform operational decisions and identifying solutions to solve complex problems
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager of Operations
United States Marine Corps
06.2019 - Current
- Develop and design business-level planning strategies for short-, mid-, and long-term plans to manage company resources supported by operational budgets to align with organizational goals and objectives
- Budget and forecast company’s operating expenses for more than $1.2 million supporting more than 15 company level events increasing training and readiness percentages consistently above 90%
- Analyze and evaluate operational training data for 50 colleagues to ensure optimal productivity and performance is accurately captured to support organizational readiness
- Created, managed, and executed 8 programs as program manager within company’s portfolio through continuous research, implementation, and execution in accordance with company policies and standards
- Increased occupational certification within company from 35% to 95% within six months by identifying shortfalls and streamlining enrollment process
Manager of Training and Development
United States Marine Corps
07.2017 - 05.2019
- Developed and organized curriculum for 50 master lesson files consisting of lesson plans, instructor preparation guides, student outlines, and presentations enhancing training for more than 300 personnel
- Planned, developed, and provided training and staff development programs increasing passing rates to 95% using methods such as classroom training, demonstrations, on-the-job training, and guided discussions
- Prepared $3.5 million master annual training schedule to support 380 academic hours for department over two year period maximizing resources organization had available
- Conducted risk assessment analysis for 25 high risk training events measuring occupational performance for all members within department increasing and sustaining proficiency requirements for organization
- Evaluated all instructor performance through lesson observation, instructional rating forms, and after instruction reports for 26 advanced level training courses ensuring quality and consistent instruction was maintained
Operations Coordinator
United States Marine Corps
12.2013 - 06.2017
- Communicated time-sensitive and mission essential information by disseminating command messages to executive leaders within organization
- Produced executive level briefs providing information to make decisions in global environment in 13 different countries including 46 contingency operations
- Coordinated support for supply chain operations during disaster relief operations in Nepal and Philippines as Crisis Action Team Operations Chief
- Developed recordkeeping systems for all classified information originated, stored, and received within department
- Streamlined onboarding procedures for incoming personnel reducing amount of administrative time and increasing amount of training for staff members
Operations Supervisor
United States Marine Corps, Marine Corps
11.2010 - 11.2013
- Planned and facilitated supply chain routes providing resources to more than 100 personnel to four operational and logistical bases within complex environments
- Maintained, controlled, and distributed all supplies needed to sustain continuous operations including over 3,700 cases of water, 560 cases of food, and multiple enhancements
- Embarked $500,000 worth of company assets onto aircraft including weapons, optics, communications, and protective equipment allowing over 170 personnel to train in global environments
Education
Bachelor of Arts - Organizational Management
Ashford University
San Diego, CAMaster of Arts - Management
American Military University
Charles Town, WV03.2022
Skills
- Strategic planning
- Budgeting and forecasting
- Program Management
- Staff Management
- Performance Evaluations
- Cross-functional communications
- Business Operations
- Safety Regulations
- Operational Standards
- Process Development and Streamlining
- Operational Efficiency
- Performance Monitoring and Evaluation
Certification
- Certified Manager (CM) – Institute of Certified Professional Managers 2021
- Resilience-Building Leadership Professional Trainer 2021
- Executive Leadership Development – Center for Integral Advantage 2021
- Lean Six Sigma Master Black Belt / Black Belt – Council for Six Sigma Certification 2021
- Project Management Professional – Star Six Sigma Leadership 2021
- Certified Technology Manager – Star Six Sigma Global Academy 2021
Timeline
Manager of Operations
United States Marine Corps
06.2019 - Current
Manager of Training and Development
United States Marine Corps
07.2017 - 05.2019
Operations Coordinator
United States Marine Corps
12.2013 - 06.2017
Operations Supervisor
United States Marine Corps, Marine Corps
11.2010 - 11.2013
Master of Arts - Management
American Military University
Bachelor of Arts - Organizational Management
Ashford University
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