Steven Gilley Instructor
Wake Forest,NC
Summary
I worked for Mark Hall Electric in Burlington, NC, as an electrical helper for about three years in both the commercial and residential departments. Later, I worked with my grandpa as a handyman at Webster's Home Improvement in Youngsville, NC, while I attended college to get my associate degree in the HVAC skilled trade at Alamance Community College. After college, I would then gain experience at Bolton Construction & Service, LLC, specializing in HVAC installation and electrical systems repair, showcasing expertise in troubleshooting complex issues, and delivering exceptional customer service. During this time, I would be gaining enough hours to sit for my state board exam for the H3 Class 1 license, which I now hold as of 2023. After Bolton, I started my own business in 2016 as a sole proprietor. Now I am Pursuit Heating and Cooling LLC. In 2025, I have also been known to do plumbing when putting in water circulation heater pumps and coils in heating equipment. I have specialized skills in pipe installation, leak repair, and fixture replacement in plumbing.
Overview
19
19
years of professional experience
1
1
Certification
Work History
HVAC Busness Owner
Myself
Wake Forest , NC
07.2016 - Current
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Resolved conflicts between employees or customers in a timely manner.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Monitored cash flow to ensure proper budgeting of resources.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Oversaw daily operations of the business and provided guidance when needed.
- Scheduled maintenance activities for equipment used by the business.
- Ensured compliance with all local laws and regulations related to the business operations.
- Created a customer service policy to ensure customers were satisfied with products or services.
HVAC Technician
Bolton Construction & Service, LLC
Raleigh, NC
07.2013 - 04.2016
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Performed routine checks on various components of the system such as contactors, relays and solenoids.
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Assembled sheet metal pieces into ductwork sections using rivets or screws as needed.
- Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
- Assisted senior technicians with more complicated tasks such as replacing compressors or installing large air handlers.
- Tested repaired items to ensure functionality before returning them to customers.
- Provided technical support to customers over the phone and in person.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Troubleshot electrical circuits using schematics and diagrams.
Eletrical Helper
Mark Hall Electric
Burlington , NC
12.2006 - 01.2009
- Replaced defective parts such as switches, fuses and circuit breakers when required.
- Operated various hand tools such as drills, saws, wrenches, safely while performing tasks related to the job.
- Diagnosed malfunctioning systems, apparatus, and components using schematic diagrams and test instruments such as ohmmeters, voltmeters, ammeters, wattmeter.
- Provided technical assistance when needed for troubleshooting complex issues.
- Troubleshot problems with existing electrical systems and determined necessary repairs or replacements.
- Connected power cables to circuit breakers or transformers following safety standards.
- Constructed lighting fixtures from scratch according to customer specifications by cutting wire lengths and connecting them properly to a switch box or other specified locations.
Education
Associate of Applied Science - Heating And Air Cooling
Alamance Community College
Graham, NC01-2012
Skills
- Circuit troubleshooting
- HVAC installation
- Electrical systems repair
- Equipment maintenance
- Wiring connections
- Customer service
- Technical support
- Effective communication
- Team collaboration
- Attention to detail
- Problem solving
- Project coordination
- Safety compliance
- Electrical code compliance
- Time management
- HVAC controls
- Lighting systems
- Panel wiring
- Electrical troubleshooting
- Low-voltage systems
- Residential wiring
- Safety awareness
- A/C troubleshooting
- Electrical diagnostics
- System maintenance
- Equipment repair
- Customer relationship management
Certification
H3 Class 1 License #36761 of NC in the year of 2023 - Also Universal Refrigerant Certificate/License
Timeline
HVAC Busness Owner
Myself
07.2016 - Current
HVAC Technician
Bolton Construction & Service, LLC
07.2013 - 04.2016
Eletrical Helper
Mark Hall Electric
12.2006 - 01.2009
Associate of Applied Science - Heating And Air Cooling
Alamance Community College
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