Steven Giselman

• Responsible for the daily planning and coordination of order fulfillment in the facility. Functions as a liaison between Customer Service, Sales and Marketing, Purchasing, and Engineering to provide superior customer delivery performance. Establish production plans which reflect marketing requirements and manufacturing and/or vendor capabilities. Create / change production orders for the facility. Issue production orders to the appropriate shop personnel. Interface with Purchasing personnel to expedite delivery of purchased parts.
• Respond to inquiries from Customer Service and Sales personnel. Locate parts in various stages of production, expediting when necessary. Responsible for distribution of dispatch lists to appropriate work centers and ensure adherence to dispatch lists. Investigate material shortages and expedite appropriate production order or purchase order. Locate related production orders and make necessary changes based on change notices. Answer inquiries from production personnel relating to production order priorities, Non-Conforming Materials Reports and material availability. Level load production, taking into account resources.
• Review safety stock and lot size levels and make adjustments to minimize inventory. Provide drawing prints to employees as requested. Participate in Altra Business System/Kaizen events to further enhance or resolve Inventory control
• Optimized inventory levels by implementing effective material forecasting and planning techniques.
• Enhanced supply chain visibility by monitoring, analyzing, and reporting on key performance indicators.
• Reduced material costs for the organization through strategic sourcing and vendor negotiations.
• Improved production efficiency with timely procurement of materials and coordination with suppliers.
• Planned and established production schedules and optimized control levels for diversified manufacturing operations.

Prepares work to be accomplished by studying assembly instructions, blueprint specifications, and parts lists; gathering parts, subassemblies, tools, and materials. Positions parts and subassemblies by using templates or reading measurements. Use of sap in receiving material in and distributing items to jobs requested. Prepare jobs for assembly or work centers around shop.

• Increased production efficiency by assembling components quickly and accurately.
• Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
• Assembled components with minimal supervision, exceeding expected project milestones.

• Work with other salesman on entering and closing customer orders. Work on closing and producing production orders that will turn into sales orders. Locate and develop new customers through various methods. Work with existing customers to develop new potential income streams for them or see where DMIC can displace existing product in the market. Entry of sales data and customer data.
• Oversaw team of [Number] inside sales representatives and led staff to exceed sales goals.
• Worked closely with inside sales team members to maximize lead generation efforts and drive overall sales growth.
• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
• Coordinated with outside vendors as needed for various projects or initiatives aimed at improving the overall effectiveness of the Inside Sales Team.

• Coordinate shipping and handling of product and procedures. Receiver of any incoming deliveries. Product specialist that provides personal and technical support with customers. Responsible for ordering any supplies for the facility. Handled purchase orders given from the Marketing manager, generated from municipalities and distributors. Assisted Marketing manager with product and content marketing to multiple industry fields. Saved the company money by decreasing the cost of shipping with use of Shopify, Zoho, Amazon Business, Shipworks and FedEx Shipping account on daily basis. Assisted the production manager with the assembling of our carbon monoxide, hydrogen sulfide detectors and other products.
• Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in the shipping process.
• Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
• Resolved customer inquiries regarding order status or discrepancies in a timely manner, maintaining high satisfaction rates.
• Managed daily shipment scheduling with carriers, optimizing transportation costs and delivery times for customers.
• Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.