
Experience in claims resolution, team oversight, & customer-facing work with a strong grasp of compliance & day-to-day operations. Comfortable working across departments in fast-paced environments while keeping work aligned with policy & regulatory requirements. Brings hands-on experience supporting teams, addressing process gaps, & working with leadership to improve consistency. Reliable, detail-oriented, & steady under pressure with a practical approach to collaboration.
• Managed staff schedules, payroll, & daily operations
• Handled facility inspections & supported public events
• Coordinated vendors & supplies to maintain site readiness