Steven Gonnella

•Sales role managing a book of business of 500+ clients

•Maximize sales revenues for MSGE events, specifically Radio City Christmas Spectacular, New York Knicks, New York Rangers, SPHERE, Chicago Theater, family shows and venue tours

•Strong ability to engage prospects by face to face selling and by outbound phone calls

• Able to make strong recommendations based on individual client needs and goals4

• Successful use of Salesforce, CRM, Archtics, and Ticketmaster Host to manage pipelines, along with activity

•Maintain detailed records on purchase history and sales production •

• Find new prospects through cold calls, Campaign calls including past buyers, meetings and social selling opportunities

•Responsible for managing book of business worth over 2m in ticket revenue by engaging repeat customers along with new business

• Sales role focused around maximizing sales revenues for MSGE events, specifically Radio City Christmas Spectacular, New York Knicks, New York Rangers, Boston Calling Music Festival, family shows and venue tours
• Used sales experience to engage prospects during the Covid19 pandemic and make strong recommendations based on individual client needs and goals
• Successful use of Salesforce, CRM, Archtics and Ticketmaster Host to manage pipelines, activity and forecasting capabilities •Maintain detailed records on purchase history and sales production

•Find new prospects through cold calls, Campaign calls including past buyers, meetings and social selling opportunities