Steven Gonzales
Burnet,TX
Summary
Hands-on [Job Title] executing extreme attention to detail locating, identifying and safely pulling parts for accurate fulfillment of orders. Strong knowledge of quality control measures to support sales and dispatch teams. Mechanically inclined with good work ethic. Skilled [Job Title] with [Number] years of pulling and verifying part orders for order accuracy prior to shipment. Demonstrated knowledge detecting low inventory and damaged parts. Focused on supporting business productivity goals and ensuring high-quality customer service. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Hardworking Inventory Specialist bringing [Number] years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.
Overview
9
9
years of professional experience
Work History
Parts Puller
NAPA Auto Parts - Genuine Parts
05.2015 - 06.2022
- Ensured timely completion of orders by prioritizing urgent requests and maintaining a well-organized workspace.
- Contributed to customer satisfaction by accurately pulling parts for repair jobs, minimizing delays in service provision.
- Maintained a clean and safe work environment, adhering to company safety guidelines and procedures.
- Collaborated with warehouse staff to locate hard-to-find parts, ensuring timely completion of customer orders.
- Supported a reduction in order errors by meticulously verifying part numbers before pulling from shelves.
- Streamlined the parts pulling process through effective organization of workspaces and efficient use of available tools.
- Contributed to overall team success by consistently meeting or exceeding daily productivity goals in parts pulling assignments.
- Maximized inventory control by promptly returning unused or over-pulled parts to their designated locations within the warehouse.
CSM Customer Service Manager
Walmart Supercenter
01.2013 - 06.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Arts -
Art Institute of Houston TX
4140 Southwest Fwy, Houston, TX 77027GED -
Cypress Creek Senior High School
9815 Grant Rd, Houston, TX 770701997
Skills
- Attention to Detail
- Pallet Jack Use
- Continuous Improvement
- Material Handling
- Order Fulfillment
- Stockroom Maintenance
- Stock Rotation
- Organizational Skills
- Product Knowledge
- Computer Literacy
- Warehouse Operations
- Work Order Processing
Timeline
Parts Puller
NAPA Auto Parts - Genuine Parts
05.2015 - 06.2022
CSM Customer Service Manager
Walmart Supercenter
01.2013 - 06.2015
Bachelor of Arts -
Art Institute of Houston TX
GED -
Cypress Creek Senior High School
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