STEVEN GOODMAN
Fort Myers,FL
Summary
Hardworking professional with a B.S. in Marketing and concentration in PGA Golf Management (PGA-accredited program). Experienced in sales, entrepreneurship, customer service, and emergency services, with proven ability to succeed in both business and high-pressure environments. Recently graduated from SWFL Fire Academy and earned EMT certification, bringing strong teamwork, problem-solving, and communication skills to every role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Tester
Pickleheads
Remote
08.2025 - Current
- Test and evaluate pickleball equipment, including paddles and related gear
- Communicate insights to support product reviews, recommendations, and equipment selection guidance for the Pickleheads community
- Provide structured feedback on performance factors
Co-Owner
Yards of Paradise
Southwest Florida
11.2023 - 01.2025
- Invested personal capital to co-found Yards of Paradise
- Residential landscape installation provider servicing Southwest Florida
- Oversaw daily business operations from client consultations to project delivery
- Built customer relationships through personalized service and attention to detail
Software Sales Development Representative
AppViewX
Remote
06.2022 - 10.2023
- Prospected and engaged enterprise and mid-market accounts through targeted outbound outreach via phone, email, and LinkedIn to generate new business opportunities
- Partnered with Account Executives to qualify leads, advance opportunities, and drive measurable pipeline growth
- Managed and analyzed outreach activity, lead conversion rates, and pipeline metrics within Salesforce to optimize sales strategies and forecasting
Sales Development Representative
Seamless.AI
Remote
02.2022 - 05.2022
- Generated new business pipeline by prospecting and engaging B2B decision-makers using Seamless.AI’s real-time sales intelligence platform
- Executed high-volume outbound outreach (cold calling, email, LinkedIn) to drive meetings and accelerate pipeline growth
- Built expertise in SaaS sales, objection handling, and consultative selling techniques
Operations & Instruction (Internships & Seasonal Roles)
Golf Industry Roles
New York & Florida
01.2016 - 01.2021
- Supported golf operations across private and public clubs, including player development, teaching, pro shop sales, outside operations, and customer service
- Hampton Hills Country Club (NY): Junior Golf Instructor, coaching youth golfers in fundamentals, etiquette, and on-course strategy. Planned and led junior clinics to grow player skills and engagement
- Callaway Golf Company (NY): Certified Callaway Club Fitter; Demo Day Representative
- Additional internships at Plantation Country Club (FL) and Colonial Springs (NY)
Education
Emergency Medical Technician - Emergency Medical Services
Gulfside Medical Institute
Fort Myers, FL09.2025
Firefighter 1&2 - Fire Science
Southwest Florida Public Service Academy
Florida04.2025
Professional Golf Management - Professional Golf Management
Coastal Carolina University
Conway, SC01.2021
B.S. Marketing - PGA Golf Management
Coastal Carolina University
Conway, SC01.2021
Skills
- Outbound Sales
- Business Ownership
- Customer Service
- Client Engagement
- Lead Generation
- CRM Management
- Firefighting Fundamentals
- Emergency medical technician (EMT) care
- Golf Operations Management
- Golf Instruction
Certification
- President’s List (Fall 2017) | GPA: 4.0
- Emergency Medical Technician (EMT)
- Firefighter I & II Certification State of FL
- Basic Life Support (BLS) Certified – American Heart Association
- Callaway Certified Golf Club Fitter
- PGA Professional Certification
- PGA Player Ability Test (PAT) — Passed
Timeline
Product Tester
Pickleheads
08.2025 - Current
Co-Owner
Yards of Paradise
11.2023 - 01.2025
Software Sales Development Representative
AppViewX
06.2022 - 10.2023
Sales Development Representative
Seamless.AI
02.2022 - 05.2022
Operations & Instruction (Internships & Seasonal Roles)
Golf Industry Roles
01.2016 - 01.2021
Firefighter 1&2 - Fire Science
Southwest Florida Public Service Academy
B.S. Marketing - PGA Golf Management
Coastal Carolina University
Emergency Medical Technician - Emergency Medical Services
Gulfside Medical Institute
Professional Golf Management - Professional Golf Management
Coastal Carolina University