Steven Graffeo
Baton Rouge,LA
Summary
Encouraging Co-worker and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Outside Operations
Metairie Country Club
08.2022 - Current
- Improved outside operations efficiency by streamlining processes and implementing new technologies.
- Enhanced team productivity through effective delegation, communication, and performance tracking.
- Optimized resource allocation for project success by developing detailed work plans and schedules.
- Reduced operational costs with careful budgeting, cost analysis, and implementation of cost-saving measures.
- Boosted customer satisfaction by ensuring timely completion of projects and maintaining open lines of communication with clients.
- Collaborated with various departments to coordinate resources and achieve project goals on time and within budget constraints.
Baseball Sales Associate
Dicks Sporing Goods
10.2021 - 07.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Seeking Degree - Business Analytics
Louisiana State University And A&M College
Baton Rouge, LA05.2027
High School Diploma -
Haynes Academy For Advanced Studies
Metairie, LA05.2023
Skills
- Operations Coordination
- Technical Knowledge
- Environmental Awareness
- Project Management
- Analytical Thinking
- Adaptability
- Problem Solving
- Team Leadership
Affiliations
- Pi Kappa Alpha Fraternity
Timeline
Outside Operations
Metairie Country Club
08.2022 - Current
Baseball Sales Associate
Dicks Sporing Goods
10.2021 - 07.2022
Seeking Degree - Business Analytics
Louisiana State University And A&M College
High School Diploma -
Haynes Academy For Advanced Studies
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