Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

SG STEVEN GREEN

Midland,GA

Summary

Thoughtful Quality Control Team Lead with 12 years of big-picture planning and systematic assessment of product standards. Tenacious strategist known for continual product consistency with meticulous detail orientation. Implements lasting quality-control measures, prioritizing customer satisfaction and long-term brand reputation. Reliable Quality Control Specialist with abilities in blueprint interpretation, operations monitoring and quality control inspections. Outstanding communication, active listening and organizational talents. Physically fit and adaptable with the capability to work in various work environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Enthusiastic RX Inspector eager

  • To contribute to team success through hard work, attention to detail and excellent organizational skills
  • Clear understanding of inspecting and training in inspection
  • Motivated to learn, grow and excel
  • SKILLS Continuous Quality
  • Improvement
  • Team Training
  • Quality Process Audits
  • Quality Control Checks

CURRENTSalon Owner/Operator

Teris Salon
03.1996
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
  • Put together realistic budgets based upon costs and fees for successfully operating business
  • Capitalized on social media platforms to increase market awareness and recruit sales agents
  • Trained and motivated employees to perform daily business functions
  • Optimized team hiring, training and performance
  • Input income and expense details into database to track business finances and address variances
  • Consulted with customers to assess needs and propose optimal solutions
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs
  • Introduced excel program and effectively managed employee mistakes to decrease overall waste by [Number]%
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals

Inspector Team Leader

Pratt & Whitney
01.2011 - 05.2021
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Inspect aircraft parts for damages and to make sure paperwork match parts and lead a team to be successful in our everyday task
  • Directed all training of team so they can be the best and skilled inspectors.

Supervisor

CSA Security
01.2009 - 12.2011
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Interviewed, hired and trained new employees for production positions.
  • Wrote and submitted daily reports on security team operations.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Led team of 50 guards in monitoring high volume of traffic during peak hours and days.
  • Managed team schedules to provide effective security coverage for military base needs.

Team leader

Army | United States Army
04.1990 - 06.1993
  • Introduced Microsoft/ excel scheduling needs to successfully create long-term schedules for weekly daily shifts and 5 to 50 employees
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys, Managed food service operations, including menu planning, food and supply purchases and inventory coordination
  • Applied knowledge of macronutrients and micronutrients to prepare healthy meals
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods
  • Managed and supervise 60 soldiers for in-house food services and field projects to feed anywhere from 50 to 1000+ soldiers
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities
  • Integrated intelligence activities into other military operations, plans and programs
  • Oversaw teams planning, implementing and realigning field and base operational strategies
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
  • Actively listened to customers' requests, confirming full understanding before addressing concerns

Education

Associates Degree - Business Administration

Draugons Jr. College
Knoxville, TN
03.1992

High School Diploma - Business Administration And Management

Carver High School
06.1989

Skills

  • Complex Problem-Solving
  • Time Management
  • Active Listening
  • Critical Thinking
  • Document Quality
  • Compliance Requirements
  • Regulatory Requirements
  • Safety Standards
  • Team Development
  • Production Operations
  • Product Tests
  • Parts Installation

Certification

  • CQT - Certified Quality Technician

Timeline

Inspector Team Leader

Pratt & Whitney
01.2011 - 05.2021

Supervisor

CSA Security
01.2009 - 12.2011

CURRENTSalon Owner/Operator

Teris Salon
03.1996

Team leader

Army | United States Army
04.1990 - 06.1993

Enthusiastic RX Inspector eager

Associates Degree - Business Administration

Draugons Jr. College

High School Diploma - Business Administration And Management

Carver High School

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SG STEVEN GREEN