Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

STEVEN GREEN

Midland,GA

Summary

Adept at complex problem-solving and fostering team development, I significantly reduced waste by 20% at Teris Salon through strategic sales and marketing initiatives. My background with Pratt & Whitney honed my critical thinking and leadership, ensuring peak operational efficiency. Skilled in both regulatory compliance and sales presentation excellence, I excel in dynamic environments, driving success and growth.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Enthusiastic RX Inspector eager

  • To contribute to team success through hard work, attention to detail and excellent organizational skills
  • Clear understanding of inspecting and training in inspection
  • Motivated to learn, grow and excel
  • SKILLS Continuous Quality
  • Improvement
  • Team Training
  • Quality Process Audits
  • Quality Control Checks
  • Carried out day-to-day duties accurately and efficiently

CURRENTSalon Owner/Operator

Teris Salon
03.1996
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
  • Put together realistic budgets based upon costs and fees for successfully operating business
  • Capitalized on social media platforms to increase market awareness and recruit sales agents
  • Trained and motivated employees to perform daily business functions
  • Optimized team hiring, training and performance
  • Input income and expense details into database to track business finances and address variances
  • Consulted with customers to assess needs and propose optimal solutions
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs
  • Introduced excel program and effectively managed employee mistakes to decrease overall waste by [Number]%
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals

Insurance Agent

Liberty National Life Insurance Company
11.2023 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Inspector Team Leader

Pratt & Whitney
01.2011 - 05.2021
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Inspect aircraft parts for damages and to make sure paperwork match parts and lead a team to be successful in our everyday task
  • Directed all training of team so they can be the best and skilled inspectors.

Supervisor

CSA Security
01.2008 - 12.2010
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Interviewed, hired and trained new employees for production positions.
  • Wrote and submitted daily reports on security team operations.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Led team of 50 guards in monitoring high volume of traffic during peak hours and days.
  • Managed team schedules to provide effective security coverage for military base needs.
  • Tracked and prepared quarterly reports to present to leadership
  • Evaluated employee performance and coached and trained to improve weak areas
  • Conducted employee evaluations to provide feedback and set expectations for future job performance
  • Monitored workflow to improve employee time management and increase productivity

Team leader

Army | United States Army
04.1990 - 06.1993
  • Introduced Microsoft/ excel scheduling needs to successfully create long-term schedules for weekly daily shifts and 5 to 50 employees
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys, Managed food service operations, including menu planning, food and supply purchases and inventory coordination
  • Applied knowledge of macronutrients and micronutrients to prepare healthy meals
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods
  • Managed and supervise 60 soldiers for in-house food services and field projects to feed anywhere from 50 to 1000+ soldiers
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities
  • Integrated intelligence activities into other military operations, plans and programs
  • Oversaw teams planning, implementing and realigning field and base operational strategies
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
  • Actively listened to customers' requests, confirming full understanding before addressing concerns

Education

Associates Degree - Business Administration

Draugons Jr. College
03.1992

High School Diploma - Business Administration And Management

Carver High School
Columbus, GA
06.1989

Skills

  • Complex Problem-Solving
  • Time Management
  • Active Listening
  • Critical Thinking
  • Document Quality
  • Compliance Requirements
  • Regulatory Requirements
  • Safety Standards
  • Team Development
  • Production Operations
  • Product Tests
  • Parts Installation
  • OSHA Compliance
  • Sales presentation excellence
  • Sales presentations development

Certification

  • CQT - Certified Quality Technician

Timeline

Insurance Agent

Liberty National Life Insurance Company
11.2023 - Current

Inspector Team Leader

Pratt & Whitney
01.2011 - 05.2021

Supervisor

CSA Security
01.2008 - 12.2010

CURRENTSalon Owner/Operator

Teris Salon
03.1996

Team leader

Army | United States Army
04.1990 - 06.1993

Enthusiastic RX Inspector eager

Associates Degree - Business Administration

Draugons Jr. College

High School Diploma - Business Administration And Management

Carver High School

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