Summary
Overview
Work History
Education
Skills
Timeline
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Steven Gulczynski

Buffalo,NY

Summary

Dynamic and dedicated professional with extensive experience at Consumers Beverages, excelling in customer service and cash register maintenance. Proven ability to enhance customer satisfaction and streamline operations, contributing to a significant decrease in queue times. Strong team collaborator with a commitment to integrity and problem-solving in fast-paced environments.

Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

7
7
years of professional experience

Work History

Cashier

Consumers Beverages
11.2019 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained new employees on company policies, register operations, and effective communication techniques with customers.

Cashier

Ebenezer Stop and Shop
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Laborer

Rcr Yachts
04.2024 - 07.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.

Restaurant Busser

Mandy's Cafe
03.2018 - 06.2018
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.

Education

High School Diploma -

West Seneca West High School
West Seneca, NY
06-2019

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Cashier training
  • Complaint resolution
  • Cash register maintenance
  • Problem-solving skills
  • Store maintenance
  • Retail software proficiency
  • Retail transactions

Timeline

Cashier

Ebenezer Stop and Shop
10.2024 - Current

Laborer

Rcr Yachts
04.2024 - 07.2024

Cashier

Consumers Beverages
11.2019 - Current

Restaurant Busser

Mandy's Cafe
03.2018 - 06.2018

High School Diploma -

West Seneca West High School
Steven Gulczynski