Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Steven Hagopian

San Antonio,TX

Summary

Versatile and results-oriented, I excelled at Costco, enhancing operational efficiency and customer satisfaction across various roles. My expertise in employee supervision and customer service significantly reduced waste and improved sales trends. Skilled in food safety compliance and staff training, I adeptly balanced meticulous sanitation standards with dynamic merchandising strategies.

Overview

8
8
years of professional experience

Work History

Deli Supervisor

Costco
05.2024 - Current
  • Analyzed sales data to identify trends in product popularity, adjusting inventory orders accordingly for optimized selection offerings.
  • Reduced food waste by implementing proper portion control, storage, and rotation practices.
  • Streamlined deli operations for increased efficiency and productivity with effective scheduling and delegation of tasks.
  • Adhered to all safety standards when using slicers, knives, fryers, ovens, or other potentially hazardous equipment within the deli area.
  • Monitored equipment maintenance schedules to ensure optimal functionality and minimize downtime due to repairs or malfunctions.
  • Ensured exceptional customer service by addressing complaints promptly and professionally, resolving issues to maintain customer loyalty.

Cashier

Costco
01.2017 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Bakery Supervisor

Costco
05.2022 - 05.2024
  • Increased customer satisfaction by maintaining a clean and organized workspace.
  • Greeted customers, answered questions and provided great customer experiences.
  • Reduced waste by closely monitoring inventory levels and implementing proper rotation techniques.
  • Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
  • Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
  • Enhanced bakery operations by effectively supervising and coordinating staff duties.
  • Conducted regular equipment maintenance checks, mitigating downtime due to malfunctions or repairs.
  • Oversaw bakery department, supervised staff and delegated daily tasks.
  • Continuously monitored consumer trends within the baked goods industry adjusting product offerings accordingly.
  • Elevated product quality with diligent oversight of ingredient storage and handling.

Deli Clerk

Costco
12.2019 - 05.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

Associate Of Science - Biology

Reedley College
Reedley, CA
05.2009

Skills

  • Customer service
  • Employee supervision
  • Sanitation standards
  • Food safety compliance
  • Task delegation
  • Staff training
  • Merchandising strategies

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Deli Supervisor

Costco
05.2024 - Current

Bakery Supervisor

Costco
05.2022 - 05.2024

Deli Clerk

Costco
12.2019 - 05.2022

Cashier

Costco
01.2017 - 12.2019

Associate Of Science - Biology

Reedley College

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Steven Hagopian