Steven Hall II
Phoenix,AZ
Summary
Customer-oriented Store Manager bringing experience in retail operations, sales and service team leadership. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers including payroll management, employee scheduling, and employee training.
Overview
8
8
years of professional experience
Work History
Store Manager
Salvation Army Thrift Store
Phoenix, AZ
11.2021 - Current
- Built and maintained strong working relationships with team members.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Delegated work to staff, setting priorities and goals.
- Supervised cash drawer balances and deposits of store receipts.
- Trained and mentored associates to teach daily tasks and procedures.
- Updated and maintained store signage and displays.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Carpenter Apprentice
R & R Shutters
Phoenix, AZ
08.2020 - 10.2021
- Took accurate measurements to calculate size and amount of materials needed for project completion.
- Cleaned job site after work completion and disposed of debris in proper containers.
- Assembled cut and shaped materials and fastened them together with nails, screws, dowels, glue or metal connectors.
- Measured and marked cut lines on materials using ruler or marking gauge.
- Worked with supervisor in order to learn proper techniques for various carpentry tasks.
- Worked independently on projects and tasks within carpentry team.
- Planned and completed group projects, working smoothly with others.
Maintenance Manager
Sierra Vista Mobile Home Park
Phoenix, AZ
09.2015 - 04.2020
- Delegated daily tasks to manage resources and meet deadlines.
- Reviewed completed work orders to ensure quality control measures are followed.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Greenup County High School
Greenup, KY05-2000
Skills
- Shift Scheduling
- Employee Training
- Friendly and Positive
- Staff Management
- Reliable
- Customer Relations
Timeline
Store Manager
Salvation Army Thrift Store
11.2021 - Current
Carpenter Apprentice
R & R Shutters
08.2020 - 10.2021
Maintenance Manager
Sierra Vista Mobile Home Park
09.2015 - 04.2020
High School Diploma -
Greenup County High School
Similar Profiles
Harley BellHarley Bell
Sales Associate at Salvation Army Thrift StoreSales Associate at Salvation Army Thrift Store
Alejandra Miranda MoralesAlejandra Miranda Morales
Donation Center Attendant at Salvation Army Thrift StoreDonation Center Attendant at Salvation Army Thrift Store
Jessica BrooksJessica Brooks
Bell Ringer at Salvation Army Thrift StoreBell Ringer at Salvation Army Thrift Store
Bohdan TereshchenkoBohdan Tereshchenko
Sales Associate/Material Handler at The Salvation Army Thrift StoreSales Associate/Material Handler at The Salvation Army Thrift Store
Richard HiralezRichard Hiralez
Powder Coater at Desert Coating SolutionsPowder Coater at Desert Coating Solutions