Proficient in managing online orders and resolving customer service issues with a strong focus on time management and efficiency. Committed to enhancing workflow and ensuring high standards.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Online Order Fulfillment
Walmart
Columbus, Georgia
04.2022 - Current
Manage online orders by picking, packing, and shipping items in an efficient, timely, and accurate manner.
Collaborate with cross-functional teams on packaging, labeling, and inventory management to enhance order fulfillment processes.
Troubleshoot discrepancies and issues in order fulfillment to ensure accurate and timely delivery.
Resolve any customer service issues arising from processing errors or delays in order fulfillment.
Provide support for inventory management, order fulfillment, and customer service operations.
Use the computer to store, retrieve, and process online orders.
Review inventory levels to ensure that sufficient quantities are available.
Investigate customer complaints regarding product defects or inconsistencies.
Provided technical support for the online ordering system to customers.
Guide operational processes such as inventory management, order fulfillment, and customer service policies.
Communicate effectively with internal departments.
Education
Diploma - EMS Professions
Columbus Technical College
Columbus, GA
05-2026
Certificate - Advanced Emergency Medical Technician
Columbus Technical College
Columbus, GA
05-2026
Certificate - Emergency Medical Technician
Columbus Technical College
Columbus, GA
12-2025
High School Diploma -
Northside High School
Columbus, GA
05-2021
Skills
Medical terminology
Time management
Technology Proficient
Customer service
Problem resolution
Team collaboration
Technical troubleshooting
Certification
Georgia EMT License
Timeline
Online Order Fulfillment
Walmart
04.2022 - Current
Diploma - EMS Professions
Columbus Technical College
Certificate - Advanced Emergency Medical Technician