Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Steven Harrison

Thomasville ,GA

Summary

Detail-oriented and highly motivated individual with experience successfully analyzing data and managing tasks with efficiency and accuracy. Methodical inventory professional driven to improve accuracy and optimize control policies for a lean and effective management system. Good communicator and planner with an excellent sense of business needs in all areas.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Inventory Manager

1915 South - Ashley Furniture
08.2020 - Current
  • Developed and implemented policies and procedures for inventory management.
  • Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
  • Developed and maintained knowledgeable and productive team of employees.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Created and updated regular inventory reports and records.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Assisted in forecasting and ordering stock for upcoming sales and promotions to avoid running out of high-demand items.

Customer Service Representative/Training Coordinator

Cleaver Brooks
03.2018 - 08.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Delivered prompt service to prioritize customer needs.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Trained new personnel regarding company operations, policies and services.
  • Responded to customer requests for products, services, and company information.
  • Utilized customer service software to manage interactions and track customer satisfaction.

Bread Route Owner (Bimbo Bakeries)

Harrison Distribution LLC.
05.2015 - 03.2018
  • Managed day-to-day business operations.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Placed orders in handheld for customers based on sales demand and current product levels
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Increased weekly sales by 25%

Bartender

Ruby Tuesday
05.2005 - 05.2015
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Education

Bachelor of Science - Supply Chain And Logistics Management

Georgia Military College - Milledgeville
Milledgeville, GA
05.2020

Skills

  • Assessing large amounts of data to draw conclusions, make recommendations and make informed business decisions
  • Aligning metrics with business process improvements
  • Strong analytical and problem solving skills
  • Strong decision making skills
  • Great understanding of retail inventory management and forecasting inventory needs
  • Daily, weekly, and monthly reporting in Microsoft Excel

Certification

Lean Six Sigma Green Belt

References

Walker Peterson

Sales Enablement Senior Manager

Flowers Foods

229-977-1370

Walker.Peterson@flocorp.com


Cooper Stephenson

DOT Compliance Specialist

Flowers Foods

229-977-2280

Cooper.Stephenson@flocorp.com

Timeline

Inventory Manager

1915 South - Ashley Furniture
08.2020 - Current

Customer Service Representative/Training Coordinator

Cleaver Brooks
03.2018 - 08.2020

Bread Route Owner (Bimbo Bakeries)

Harrison Distribution LLC.
05.2015 - 03.2018

Bartender

Ruby Tuesday
05.2005 - 05.2015

Bachelor of Science - Supply Chain And Logistics Management

Georgia Military College - Milledgeville

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Steven Harrison