Steven Hatfield
Hartselle
Summary
Highly experienced and successful branch management professional with a proven track record of increasing sales, customer satisfaction, and customer loyalty. Experienced in developing and leading highly effective teams, as well as creating and executing strategic plans. Committed to delivering exceptional customer service and achieving corporate objectives. Quality-oriented professional with proven knowledge of advanced budgeting/forecasting, asset disposition, and debt financing. Aiming to leverage my abilities to successfully fill Branch Manager role on your team. Driven professional with experience in financial operations and strategic planning. Demonstrated ability to effectively monitor financial performance and provide sound financial guidance to executive teams. Skilled in developing budgets and financial forecasts, as well as overseeing financial reporting, accounts payable/receivable, and payroll. Possesses excellent problem-solving, communication, and leadership skills. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
PROJECT MANAGER/ BRANCH MANAGER
Securitas
02.2022 - Current
- Resolved conflicts and negotiated successful solutions with internal and external stakeholders
- Devised plans and schedules for concurrent projects to meet established deadlines
- Provided clear direction to internal teams, setting expectations and due dates for deliverables
- Managed project budget and oversaw expenditures to keep costs controlled and within budget parameters
- Reviewed project proposals to determine feasibility
FIRE ALARM INSPECTOR
Johnson Controls
01.2021 - 02.2022
- Responded quickly to meet customer needs and resolve problems
- Sought continuing education opportunities to stay current with industry trends
- Managed and coordinated multiple projects while ensuring timely completion
- Participated in ongoing training to enhance own job skills and knowledge
- Worked with coworkers to complete tasks
- Provided efficient and courteous service to customers at all times
- Performed general maintenance and repair
- Committed to delivering excellent customer service while working in a fast-paced environment
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
- Troubleshot minor problems and reported larger technical issues
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Developed departmental objectives, budgets, policies, procedures and strategies
LOW VOLTAGE TECHNICIAN
Berry College
03.2004 - 01.2021
- Identified and resolved equipment malfunctions, working with manufacturers, and field representatives as necessary to procure replacement parts
- Specified, coordinated, and conducted quality control and quality assurance programs and procedures
- Ensured adherence to design specifications and compliance with applicable electrical codes and standards
- Participated in training and continuing education activities to stay abreast of engineering and industry advances
- Researched equipment or component needs, sources, competitive prices, delivery times, or ongoing operational costs
- Selected electronics equipment, components, or systems to meet functional specifications
- Assembled electrical systems and prototypes, using hand tools, and measuring instruments
- Assembled, tested and maintained circuitry and electronic components, according to engineering instructions, technical manuals and knowledge of electronics, using hand, and power tools
- Procured parts and maintained inventory and related documentation
- Educated equipment operators on proper use of equipment
- Developed, and prepare maintenance standards
- Supervised installation and operation of electronic equipment and systems
- Interpreted test information to resolve design-related problems
- Installed and maintained electrical control systems, industrial automation systems, and electrical equipment, including control circuits, variable speed drives, and programmable logic controllers
- Maintained system logs and manuals to document testing and operation of equipment
- Set up and operated specialized and standard test equipment to diagnose, test, and analyze performance of electronic components, assemblies, and systems
- Modified, maintained, and repair electronics equipment and systems to ensure proper functioning
- Calculated design specifications and cost, material, and resource estimates and prepared project schedules and budgets
- Replaced defective components and parts, used hand tools, and precision instruments
- Analyzed and compared production costs for sustainable and nonsustainable designs
- Compiled and maintained records documented engineering schematics, installed equipment, installation, and operational problems, resources used, repairs, and corrective action performed
- Provided user applications and engineering support and recommendations for new and existing equipment with regard to installation, upgrades, and enhancements
- Read blueprints, wiring diagrams, schematic drawings, or engineering instructions for assembling electronics units, applying knowledge of electronic theory and components
- Constructed and evaluated electrical components for consumer electronics applications such as fuel cells for consumer electronic devices, power-saving devices for computers or televisions, or energy-efficient power chargers
- Integrated software and hardware components, used computer, microprocessor, and control architecture
- Participated in development and testing of electrical aspects of new green technologies, such as lighting, optical data storage devices and energy efficient televisions
OWNER/OPERATOR
Advanced Security Systems LLC
04.1994 - 01.2021
- Worked directly with upper management on special projects that aligned with the toughest challenges
- Maximized revenue and long-term net worth by producing results and performance
- Built and maintained strong relationships at all levels of the organization
- Drafted a business plan that outlined company goals and objectives
- Managed the daily operations related to customer service, inventory management, and marketing
- Invested in employees, using training to keep them at the top of their game
- Built solid foundation of business acumen, technical skills, and proven practices for daily operations
- Participated in proactive team efforts to achieve departmental and company goals
- Negotiated contracts and agreements with business partners, vendors, and customers
- Developed and monitored established goals and strategies to advance the corporate mission
- Scheduled deliveries with service vendors or product suppliers
- Defined strategic plans and kept business on track to meet objectives
- Hired skilled personnel to handle challenges and obligations of business
- Identified problems, made decisions, and interpreted results based on quantitative techniques
- Set and implemented strategic goals and initiatives to align company with mission, values, and vision
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience
- Researched market to identify and capitalize on opportunities
- Coordinated with web developers to create website and product pages
- Performed detailed financial analyses to identify and address areas of potential concern
- Established and maintained business relationships with local suppliers to boost business
- Reduced operating costs by implementing more efficient inventory tracking system
- Oversaw staff by hiring and terminating, creating schedules, and tracking payroll
- Kept operating expenses low with good business controls
- Implemented a cost-cutting strategy to reduce overhead expenses
- Demonstrated product knowledge and consultative selling skills by leading sales training sessions for new hires
Education
HIGH SCHOOL DIPLOMA -
Chattooga High School
Summerville, GA05.1983
Skills
- Microsoft Access
- Goals and Performance
- Sales Expertise
- Staff Supervision
Certification
- NICET II Fire Alarms 104845
- Alabama AESBL 23-17298
- Ga Low Voltage LVA 204966
Timeline
PROJECT MANAGER/ BRANCH MANAGER
Securitas
02.2022 - Current
FIRE ALARM INSPECTOR
Johnson Controls
01.2021 - 02.2022
LOW VOLTAGE TECHNICIAN
Berry College
03.2004 - 01.2021
OWNER/OPERATOR
Advanced Security Systems LLC
04.1994 - 01.2021
HIGH SCHOOL DIPLOMA -
Chattooga High School
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