Summary
Overview
Work History
Education
Skills
Education Certification
References
Timeline
Barista

Steven Hatten

Studio City,CA

Summary

Goal-oriented, efficient manufacturing Director of Plant Management with over 36 years of experience specializing in business management for industrial settings. Strong record of developing, implementing and refining change management methods and quality assurance controls to maximize productivity, improve safety protocols and drive team engagement.

Overview

36
36
years of professional experience

Work History

Director, Plant Manager

Dairy Farmers of America
03.2003 - Current
  • Direct responsibility of a high-speed LACF/CM facility producing Dairy and Coffee based bottled beverages
  • Responsible for fixed and variable cost centers contributing to a $15MM annual budget with short and long-term deliverables
  • Develop KPI objectives and goals in support of operational flow control to achieve customer and budget demands
  • Develop and sustain EHS/FSQR compliance deliverables
  • Direct responsibility for Maintenance/Engineering, Operations, Logistics, Human Resources, and Employee Relations
  • Develop EHS, FSQR, HRIS systems, GMP, SSOP, and SOP processes/procedures
  • Coordinate operational demands in safety, quality, sanitation, maintenance, finance, production, scheduling/planning, and logistics to ensure key performance indicators are met through required and applicable OTD deliverables
  • Sponsor regular internal and external meetings/audits sustaining EHS, FSQR, SQF, AIB, and CAL/FED/OSHA compliance
  • Strengthen performance relationships between customers, vendors, suppliers through communications and output thresholds exceedance
  • Direct responsibility for distribution of finished goods to 3PL including P&I inventory of outbound and inbounds, warehouse, shrink control, and vendor quality delivery attainment
  • Develop culture fostering programs and initiatives supporting sustained engagement and recognition
  • Develop CI Initiatives, processes, and procedures in support of operational excellence meeting year over year increased deliverables
  • Sponsor Train-the-Trainer programs and competency matrixes
  • Direct oversight of Employee Relations to include scheduling, selection, succession planning, performance merit process, and turnover sustainability in alignment with business needs.

Production Supervisor

Qualex Inc. (Kodak Subsidiary)
12.1999 - 01.2003
  • Supervised Sorting, Film Development, Printing, Packaging and Delivery departments
  • Responsible for Scheduling, employee selection, and training of new employees
  • Direct responsibility for production flow control in overnight film processing and packaging
  • Managed labor and quality control, GMP and SOP compliance
  • Responsible for daily equipment feedback, and maintenance requisitioning
  • Conducted regular team meetings, coaching, training, and bi-weekly individual feedback
  • Supported quarterly in house audits of Quality, Safety and OSHA compliance.

Restaurant Manager

Pizza Hut Inc
08.1997 - 10.1999
  • Direct Profit and Loss Control responsibility
  • Developed weekly sales forecast including cost of goods/sales control, monthly expense reconciliation
  • Responsible for LTO promotional sales and accounts receivable
  • Managed customer relations and satisfaction
  • Responsible for scheduling, dispatching, training, employee selection, and training of new employees
  • Responsible for payroll according to budget and projections.

Shift Manager

Warabeya USA d.b.a Tokyo Bento Nichiyo
03.1988 - 08.1997
  • Managed a USDA facility producing RTE meat and poultry bento boxes
  • Managed Maintenance, Operations, Logistics, MRP, and Employee Relations
  • Direct human resource responsibility including scheduling, employee selection, and training
  • Responsible for scheduling and dispatching fleet logistics ensuring OTD and customer requirements
  • Responsible for WMS systems supporting inbound P&I inventory, distribution of fresh, frozen, and pre-packaged foods
  • Responsible for quality control, R&D, and USDA food product approvals
  • Direct oversight of daily USDA inspections
  • Responsible for customer concerns and market tours to ensure customer satisfaction
  • Managed equipment reliability and fleet maintenance
  • Developed GMP, SSOP, SOP and HACCP processes/procedures ensuring regulatory compliance
  • Implemented policy and procedures to meet EHS and OSHA requirements.

Education

Bachelor of Arts - Business Management

Ashford University
San Diego, CA
10.2014

Skills

  • Microsoft Office Proficient, Excel, PPT, Access, Word
  • WMS, SAP, MRP, MRO
  • Organized, highly motivated, self-driven innovator, detail-oriented, strategic problem solver
  • Goal-driven with strong leadership abilities
  • Successful record in EHS, FSQR, WWTP, OSHA/CALOSHA compliance, Federal and State Regulatory Compliance
  • KPI, Strategic Planning, and Goals Management
  • Financial Management and Operating Budget
  • Creativity and Innovation
  • Continuous Improvements, Lean Manufacturing Processes, Performance Tracking, and Operational Efficiency
  • Performance Improvement and Change Management Process
  • Plant, Processing, and Warehouse Operations
  • Project Management, Equipment Installation, and Infrastructure Management
  • Cross-Functional Team Management

Education Certification

  • Ashford University, BA Business Management, Project Management, Logistics
  • Better Processing, Certified
  • CDPH Cannery Inspection, Licensed
  • PCQI Practitioner, Certified
  • Active Cal-Chamber Member

References

Available Upon Request

Timeline

Director, Plant Manager

Dairy Farmers of America
03.2003 - Current

Production Supervisor

Qualex Inc. (Kodak Subsidiary)
12.1999 - 01.2003

Restaurant Manager

Pizza Hut Inc
08.1997 - 10.1999

Shift Manager

Warabeya USA d.b.a Tokyo Bento Nichiyo
03.1988 - 08.1997

Bachelor of Arts - Business Management

Ashford University

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