Steven Hayes
Marysville,CA
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Redline Courier Service
Sacramento, CA
03.2023 - Current
- responsible for transporting medical instruments and tools from one location to another per our customer’s request. Includes loading into vehicle, driving to a specified destination, unload items from vehicle and placed in the designated receiving area.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
DoorDash Delivery Driver
DoorDash
Sacramento, CA
05.2018 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Amazon DSP Associate
Amazon
DSR2 Amazon Warehouse 7601 Foothills Blvd
02.2021 - 03.2023
- Deliver a wide variety of items to different addresses and through different routes.
- Follow routes and time schedule.
- Load, unload, prepare, inspect and operate a delivery vehicle.
- Ask for feedback on provided services and resolve clients' complaints.
Warehouse Worker
Yuba Sutter Food Bank
Yuba City, CA
01.2019 - 02.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as Number pounds.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Education
General Studies
River Valley High School
Yuba City, CA05.2017
Skills
- Valid Driver's License
- Workplace Safety
- Loading and Unloading
- Customer Satisfaction
- Handling Procedures
- Product Placement
- Route Management
- Barcode Scanning
- Schedule Management
- Route Logs
- Basic Mathematical Calculations
- Order Accuracy
- Materials Storage
- Time Management
- Verbal and Written Communication
- GPS and Route Planning
- Driving and Transportation
- Answering Customer Questions
- Janitorial Duties
- Wrapping and Boxing
- Operating Telephones
- Conflict Resolution Techniques
- Cash Register Operation
- Microsoft Office
- Basic Math Functions
- Refund Handling
- Retail Logistics
- Shipping and Packaging
- Secure Loads
- Active Listening
- Problem-Solving
- Flexible and Adaptable
- Critical Thinking
- Dependable and Responsible
Timeline
Delivery Driver
Redline Courier Service
03.2023 - Current
Amazon DSP Associate
Amazon
02.2021 - 03.2023
Warehouse Worker
Yuba Sutter Food Bank
01.2019 - 02.2021
DoorDash Delivery Driver
DoorDash
05.2018 - Current
General Studies
River Valley High School