Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

STEVEN HAZARD

Grapevine,Texas

Summary

Dynamic Medium Duty Diesel Mechanic with proven expertise at Classic Chevrolet Grapevine, excelling in advanced diagnostics and customer service. Recognized for enhancing equipment reliability and reducing downtime through effective problem-solving and leadership. Committed to fostering a collaborative environment while mentoring junior mechanics and implementing process improvements for operational efficiency.

Overview

15
15
years of professional experience

Work History

Heavy Duty Diesel Mechanic

Classic Chevrolet Grapevine
04.2014 - Current
  • Diagnosed and repaired heavy-duty diesel engines, ensuring optimal performance and reliability.
  • Conducted routine maintenance on various vehicle systems, enhancing longevity and safety standards.
  • Collaborated with team members to troubleshoot complex mechanical issues, improving repair efficiency.
  • Mentored junior mechanics in advanced diagnostic techniques and safe operating procedures.
  • Implemented process improvements for parts inventory management, reducing downtime during repairs.
  • Utilized specialized tools and diagnostic equipment to identify malfunctions in diesel engines and components.
  • Developed comprehensive service reports detailing repair procedures and recommendations for future maintenance.
  • Collaborated with team members on complex repair projects, ensuring timely completion and optimal results.
  • Established trust with clientele through consistent delivery of high-quality workmanship across various makes and models of heavy-duty diesel engines.
  • Reduced downtime for fleet vehicles by providing efficient maintenance services and troubleshooting mechanical issues.
  • Enhanced equipment reliability by performing comprehensive diagnostics and repairs on heavy-duty diesel engines.
  • Assisted colleagues in troubleshooting challenging mechanical issues, fostering a collaborative work environment that encouraged skill sharing and professional growth.
  • Contributed to the overall success of the repair shop by consistently maintaining a clean, organized workspace, and participating in ongoing professional development opportunities.
  • Enhanced customer satisfaction by providing clear explanations of required repairs and their benefits to vehicle owners.
  • Increased workplace safety by implementing standardized maintenance procedures and conducting regular inspections of tools and equipment.
  • Stayed current with industry trends and advancements in diesel technology to provide informed recommendations for clients'' needs.
  • Maintained accurate service records to facilitate timely preventive maintenance, increasing the lifespan of equipment.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.
  • Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
  • Documented findings and actions taken.
  • Installed and adjusted fuel injection systems and turbochargers to enhance vehicle performance.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
  • Performed welding, soldering and brazing to repair damaged components on mobile heavy equipment.
  • Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
  • Read and interpreted technical manuals for troubleshooting and repair purposes.

Shop Owner

J&S AUTOMTOIVE
08.2010 - 01.2014
  • Managed daily operations, ensuring efficient workflow and customer satisfaction.
  • Developed marketing strategies to increase brand awareness and sales.
  • Oversaw inventory management, optimizing stock levels and reducing waste.
  • Trained and mentored staff, fostering a collaborative work environment.
  • Established relationships with suppliers, negotiating favorable terms for inventory purchases.
  • Implemented process improvements, enhancing operational efficiency and service quality.
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
  • Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
  • Coached, counseled and disciplined employees.
  • Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online community of brand advocates.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Established foundational processes for business operations.
  • Repaired and replaced worn and damaged components.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Investigated customer complaints to identify cause of malfunctions.
  • Conducted regular market research to stay current on industry trends and align product offerings with consumer preferences.

Education

No Degree - Automotive Reapir.

General Motors Service Technical College
Grapevine, TX

High School Diploma -

Grapevine Highschool
Grapevine, TX
06-2010

Skills

  • Skilled in heavy equipment operation
  • Fuel system service
  • Advanced diagnostics
  • Skilled in welding and metal fabrication
  • Vehicle inspection
  • Diesel engine expertise
  • Roadside assistance
  • Customer service
  • Problem-solving
  • Effective time management
  • Engine diagnostics
  • Job site safety
  • Parts ordering
  • Employee oversight
  • Solid independent worker
  • Leadership skills
  • Problem-solving abilities
  • Multitasking
  • Consistent reliability
  • Critical thinking

Languages

English
Full Professional
Spanish
Limited Working

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Adventure Travel
  • Food Tourism

Timeline

Heavy Duty Diesel Mechanic

Classic Chevrolet Grapevine
04.2014 - Current

Shop Owner

J&S AUTOMTOIVE
08.2010 - 01.2014

No Degree - Automotive Reapir.

General Motors Service Technical College

High School Diploma -

Grapevine Highschool

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