Summary
Overview
Work History
Education
Skills
Timeline
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Steven Hecker

Orlando,FL

Summary

NO FEAR OF THE PHONE

Overview

10
10
years of professional experience

Work History

Account Executive

The Houston News
Houston, TX
06.2017 - 06.2023
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Attended networking events to build relationships and identify sales opportunities.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Executed successful sales strategies to convert leads into customers.
  • Collaborated with internal teams to develop account strategy.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.

Marketing Coordinator

William Harris Marketing
Houston, TX
01.2013 - 06.2017
  • Answered general marketing department inquiries by email, phone, and mail.
  • Developed visually engaging marketing materials to support product launches and promotions.
  • Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
  • Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
  • Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
  • Planned and executed internal and external marketing events.
  • Tracked and reported on marketing campaign responses.
  • Increased customer engagement through the creation of compelling social media content and strategies.
  • Boosted sales by designing and executing creative email marketing campaigns.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Developed and maintained courteous and effective working relationships.
  • Worked well in a team setting, providing support and guidance.

Education

Bachelor Of Business Administration - Business Administration

New YorkNew York University
New York, NY
06.1993

Bachelor Of Science - Accounting

Brooklyn College of The City University of New York
Brooklyn, NY
06.1990

Skills

  • Client Relationship Building
  • Written and verbal communication
  • Customer Service
  • Strategic selling
  • Customer Relations
  • Sales Quota Achievement
  • Business development and planning
  • Lead Development

Timeline

Account Executive

The Houston News
06.2017 - 06.2023

Marketing Coordinator

William Harris Marketing
01.2013 - 06.2017

Bachelor Of Business Administration - Business Administration

New YorkNew York University

Bachelor Of Science - Accounting

Brooklyn College of The City University of New York

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Steven Hecker