Steven Heimer
Las Vegas,NV
Summary
With over 30 years of experience in hospitality sales and marketing, I bring a proven track record in developing and executing successful sales strategies. Starting my career in 1986 at Windows of the World Restaurant at the World Trade Center complex in NYC, I transitioned to roles in Operations and Sales before venturing into Sales and Marketing with renowned hotel brands like Hilton, Marriott, Inter Continental, and Sheraton. Throughout my career, I have excelled in team leadership, authentic prospect identification, and partnership cultivation across diverse markets in New York, Colorado, Nevada, and Florida. I am legally authorized to work in the USA for any employer.
Overview
16
16
years of professional experience
Work History
Business Travel Sales Manager
IDILIQ Hotels & Resorts
Orlando, FL
02.2023 - 05.2024
- Responsible for developing and executing a sales and marketing plan to increase revenue and occupancy
- Identifying market trends and developing strategies to stay competitive
- Building and maintaining relationships with key industry players and potential clients
- Identifying new sales and marketing opportunities, managing and monitoring sales and marketing budgets
- Analyzing and interpreting market trends and consumer behavior, developing, and maintaining relationships with clients (FIT’s, Wholesale).
Sales & Catering Manager
Avanti Palms Resort
Orlando, FL
04.2022 - 02.2023
- Responsible for attainment of assigned catering/banquet goals tied to the overall performance of the hotel
- Effectively soliciting and securing new accounts as well as servicing clients/groups where applicable
- Working in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties
- Focusing on catering sales assigned to (i.e., Social Corporate Business SMERF).
Sales & Operations Manager
Conference Center of Las Vegas
Las Vegas, NV
01.2019 - 04.2022
- Attending booking (sell) events and parties with guestrooms and suite blocks to individuals, groups, businesses, and corporations
- Cold calling via actively self-prospecting & applicable research of Industries
- Networking through the community and professional organizations
- Developing and managing existing accounts and partnerships
- Coordinating citywide sales strategies such as mailings and email blasts
- Attending weekly management meeting and present sales & revenue updates
- Initiating self-discipline to maintain all aspects of the company CRM including clients, accounts, leads, contacts, E-mails, calls and letters.
Sales Manager
Hampton Inn & Suites Las Vegas Airport
Las Vegas, NV
12.2014 - 01.2019
- Booking business that allows hotel to achieve/exceed monthly room revenue and occupancy goals
- Participated in trade shows, industry events and offsite presentations that will generate new leads and give visibility
- Utilizing internal lead source generators to maximize revenue production
- Meeting and exceeding weekly sales call goals for telephone solicitation, site inspections, outside calls, and new account prospecting.
Sales Manager
Best Western Plus / Casino Royale Hotel
Las Vegas, NV
03.2012 - 12.2014
- Initiating and conducing strategic sales calls and presentations to travel agents, wholesalers, consortia, and other related travel industry organizations and demonstrate a conversion rate into actual sales, as Best Western's Travel Exchange show
- Participated in trade shows, industry events and offsite presentations that will generate new leads and give visibility
- Meeting and exceeding weekly sales call goals for telephone solicitation, site inspections, outside calls, and new account prospecting
- Monitoring room blocks to manage attrition.
Director of Sales
Homewood Suites Henderson
Las Vegas, NV
05.2009 - 03.2012
- Maximized and managed yield, occupancy, and ADR for hotel
- Soliciting new business as SMERF, clients include UNLV, Las Vegas Cup Soccer Tournaments, and Las Vegas 51's
- Monitor all changes in the marketplace (rates, services, facilities) on how it impacts the hotel's business on a regular basis.
Sales Manager
Hilton Garden Inn Las Vegas South
Las Vegas, NV
12.2007 - 05.2009
- Achieving monthly personal room and revenue sales goals and participating in civic organizations / events
- Booking Corporate, Government, LNR, and Social Type Groups with guestroom blocks, and Catering.
Education
Associates in Business Management -
Elizabeth Seton College
05.1986
Specialized Office Skills
- Profit Manager
- Quicken
- Fossi
- On Q by Hilton
- DELPHI - BREEZE
- DAYLIGHT
- SALESPRO
- STS
- ACT
- FIDELIO
- MICROS
- OPERA
- EVENT PRO
- Microsoft Office
- Windows 10
- Apple Mac
- HubSpot CRM system
Specialized Training
- Hilton Client-driven Training / Hilton On-Q
- Time Management / Total Quality Management
- Yield Management / Revenue Management
Languages
- Spanish - Expert
- Italian - Fluent
- French - Fluent
References
Available upon request
Timeline
Business Travel Sales Manager
IDILIQ Hotels & Resorts
02.2023 - 05.2024
Sales & Catering Manager
Avanti Palms Resort
04.2022 - 02.2023
Sales & Operations Manager
Conference Center of Las Vegas
01.2019 - 04.2022
Sales Manager
Hampton Inn & Suites Las Vegas Airport
12.2014 - 01.2019
Sales Manager
Best Western Plus / Casino Royale Hotel
03.2012 - 12.2014
Director of Sales
Homewood Suites Henderson
05.2009 - 03.2012
Sales Manager
Hilton Garden Inn Las Vegas South
12.2007 - 05.2009
Associates in Business Management -
Elizabeth Seton College
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