Steven Hendricks
Manhattan,KS
Summary
Accomplished Cybersecurity Specialist with a proven track record at the Cybersecurity and Infrastructure Security Agency, enhancing national public safety capabilities through advanced emergency communications technologies. Expert in application security and disaster recovery planning, demonstrating exceptional project management skills and a keen ability to assess and mitigate security risks. Achieved significant improvements in system resilience and stakeholder collaboration.
Overview
30
30
years of professional experience
1
1
Certificate
Work History
Cybersecurity Specialist
Cybersecurity and Infrastructure Security Agency
Manhattan, KS
05.2024 - Current
- Served as an Information Technology (IT) Cybersecurity Specialist, concentrating on project management, systems requirements planning, cyber policy, and information security in a federal environment.
- Supported the Cybersecurity and Infrastructure Security Agency (CISA) Emergency Communications Division (ECD) by advancing emergency communications and emerging technologies for the Public Safety Sector, including Computer-Aided Dispatch (CAD) to Computer-Aided Dispatch (CAD to CAD), Priority Talk Services (PTS), Positioning, Navigation, and Timing (PNT), Unmanned Aircraft Systems (UAS), and Counter-Unmanned Aircraft Systems (CUAS). Collaborated closely with state, local, tribal, and territorial (STTL) stakeholders to enhance nationwide public safety capabilities.
- Oversaw the end-to-end management of complex IT and cybersecurity projects, ensuring alignment with organizational and regulatory requirements. Monitored compliance, and assessed risk to implement effective business process improvements.
- Led the acquisition process for hardware, software, and IT systems, integrating cybersecurity and supply chain requirements into procurement language. Drafted and reviewed Service-Level Agreements (SLAs) and contracts to establish clear performance metrics, and foster ongoing optimization.
- Consulted with stakeholders to define functional requirements, performed feasibility analyses, and translated technical needs into actionable solutions. Refined user interface and user experience (UX) requirements to ensure intuitive, secure, and mission-focused design.
- Developed and maintained cybersecurity strategies and policies, coordinating with interagency boards and leadership to build consensus on policy changes. Provided guidance to leadership, staff, and end users, promoting awareness of cybersecurity obligations and best practices.
- Conducted regular audits and security evaluations to identify system vulnerabilities, assess risk, and recommend strategic and tactical improvements. Created and tested disaster recovery plans and contingency strategies to maintain operational resilience.
- Advocated for and secured resources to bolster internal and external cyber training, ensuring the workforce remained skilled and prepared to meet evolving threats.
- Ensured the confidentiality, integrity, and availability of systems and networks through comprehensive security programs, continual risk assessments, and effective incident response protocols.
- Collaborated with legal and investigative teams by gathering and preserving digital evidence of potential cyber crimes, maintaining adherence to applicable federal regulations.
- Maintained a secret clearance and served as essential personnel, ready to support continuity of operations under any circumstances.
Lead Information Technology Specialist
Ft. Riley Regional Network Enterprise Center
Fort Riley, KS
06.2021 - 05.2024
- Performs duties as the Cybersecurity Operations Information Assurance (IA) Branch Subject Matter Expert (SME), Regional Network Enterprise Center (RNEC) Information System Security Officer (ISSO), and as the Cyber Operations Vulnerability Management Program Team Leader. Maintains an active Information Management Level 1 (IAM1) position and Certified Information Systems Security Professional (CISSP) Commercial Certification in support of NETCOM mission requirements in accordance with DISA 8570.01m.
- Configures, performs scans, and analyzes scan results using the Defense Information Systems Agency (DISA) Assured Compliance Assessment Solution (ACAS) through the Nessus and Tenable software suite to identify security vulnerabilities through issued Information Assurance Vulnerability Alerts (IAVA), Information Assurance Vulnerability Management (IAVM), and Common Vulnerabilities and Exposures (CVE).
- Actively support and participate in the JFHQ-DODIN Command Cyber Readiness Inspection preparation and readiness as the Midwest Regional ACAS SME. Attends and briefs top leadership at CCRI meetings with 1ID and Garrison Mission Partners on the importance of traditional security, climate, and culture.
- Stands in as the Acting Branch Chief over 11 personnel when the Branch Chief is out of the office, to ensure continued mission support for the Cyber Operations Branch.
- Supports the IA Program by auditing, configuration management (CM), hardware/software support, and patching using available tools such as Microsoft’s Remote Desktop Connection (RDC), Secure Shell Protocol (SSH), Putty, McAfee Host-Based Security System (HBSS), Enterprise endpoint security tool (ePo), Remote Server Administration Tool (RSAT), Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), ACAS, Security Content Automation Protocol (SCAP), and Active Directory.
- Develops and enforces operational guidance, policies, and procedures put forth through guidance from Army/DOD best practices (BP) AR-25-2, ACAS Best Practices Guide (BPG), STIGS, Command, Control, Communications, Computer, and Information Management (C4IM), DoDI 8510.01, NIST SP 800-53, and CNSSI 1253, OPORDS, and TASKORDS. Develops and updates operational Tactics, Techniques, and Procedures (TTPs) and Standard Operating Procedures (SOPs) that provide amplifying guidance and process implementation for RMF and Command Cyber Readiness Inspection (CCRI) programs.
Reviews and manages the technical capability of the installation network and components/devices connected to the network to assess security vulnerabilities, reduce intrusion, and assure the availability of network resources. Performs impact analysis on all proposed security and technical changes to the network. Ensures that all configuration changes are properly documented, and that all changes are mission essential or offer a cost benefit to the Government. Reports all locally discovered information technology (IT) security incidents to the Regional Computer Response Team (RCERT) as required. Responds to all RCERT-discovered IT security incidents, alerts, and advisories, and implements countermeasures as directed by RCERT. - Provides technical training and instruction on computer and communications security awareness to installation personnel. Utilizes existing commercial or government training sources when available, or prepares the training material and conducts training. Conveys the degree of reliance on information systems, the potential consequences arising from the lack of secure information systems, the organization's commitment to secure information systems, and the means by which users can protect information systems. Promotes security campaigns through oral presentations at local Information Management Officer (IMO) meetings, and extracts, compiles, and prepares security articles, bulletins, and pamphlets for local use by installation personnel.
- Serves as the Team Lead over a 4- to 8-person team that is responsible for reviewing and auditing Program Managed (PM) system units and activities associated with the certification and accreditation of automated information systems (AIS) using the Department of Defense Risk Management Framework, business continuity of operations, and disaster recovery. Participates in the development, maintenance, and coordination of security-related documentation and database pertaining to the accreditation of automated information systems. Provides support to the installation's Information Assurance Manager (IAM).
- Works directly with the RNEC Cyber Compliance section in support of the Risk Management Framework processes by providing artifacts that meet Control Correlation Indicators (CCIs) for upload to the Enterprise Mission Assurance Support Service (eMASS) system.
IT Specialist (INFOSEC)
Regional Network Enterprise Center Cybersecurity O
Fort Riley, KS
04.2019 - 06.2021
- Performs duties as the Cybersecurity Operations Information Assurance (IA) Branch Subject Matter Expert (SME), as the Regional Network Enterprise Center (RNEC) Information System Security Officer (ISSO), and team leadership as the Vulnerability Management Program Team Leader.
- Maintains an active Information Management Level 1 (IAM1) position & Certified Information Systems Security Professional (CISSP) Commercial Certification in support of NETCOM mission requirement in accordance with DISA 8570.01m.
- Configure, perform scans, and analyze scan results using the Defense Information Systems Agency (DISA) Assured Compliance Assessment Solution (ACAS) through the Nessus and Tenable software suite to identify security vulnerabilities through issued Information Assurance Vulnerability Alerts (IAVA), Information Assurance Vulnerability Management (IAVM), and Common Vulnerabilities and Exposures (CVE).
- Supports the IA Program by auditing, configuration management (CM), hardware/software support, and patching using available tools such as Microsoft’s Remote Desktop Connection (RDC), Secure Shell Protocol (SSH), PuTTY, McAfee Host-Based Security System (HBSS), Enterprise Endpoint Security Tool (ePo), Remote Server Administration Tool (RSAT), Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), ACAS, Security Content Automation Protocol (SCAP), and Active Directory.
- Develops and enforces operational guidance and procedures put forth though guidance from Army/DOD best Practices (BP) AR-25-2, ACAS Best Practices Guide (BPG), STIGS, Command, Control, Communications, Computer and Information Management (C4IM), DoDi 8510.01, NIST SP 800-53 and CNSSI 1253, OPORDS and TASKORDS. Develops and updates operational Tactics, Techniques and Procedures (TTPs) & Standard Operation Procedures (SOPs) that provide amplifying guidance and process implementation for RMF and Command Cyber Readiness Inspection (CCRI) programs.
- Reviews and manages the technical capability of the installation network and components/devices connected to the network to assess security vulnerabilities, reduce intrusion, and assure the availability of network resources. Performs impact analysis on all proposed security and technical changes to the network. Ensures that all configuration changes are properly documented and that all changes are mission essential or offer cost benefit to the Government. Reports all locally discovered Information Technology (IT) security incidents to the Regional Computer Response Team (RCERT) as required. Responds to all RCERT discovered IT security incidents, alerts, and advisories, and implements countermeasures as directed by RCERT.
- Provides technical training and instruction on computer and communications security awareness to installation personnel. Utilizes existing commercial/government training sources when available or prepares the training material and conducts training. Conveys the degree of reliance on information systems, the potential consequences arising from the lack of secure information systems, the organization's commitment to secure information systems, and the means by which users can protect information systems. Promotes security campaigns through oral presentations at local Information Management Officer (IMO) meetings, and extracts, compiles, and prepares security articles, bulletins, and pamphlets for local use by installation personnel.
- Serves as a member of a team that is responsible for reviewing/auditing Program Managed (PM) system units and activities associated with the certification and accreditation of automated information systems (AIS) using the Department of Defense Information Technology Security Certification and Accreditation Process (DITSCAP), business continuity of operations, and disaster recovery. Participates in the development, maintenance, and coordination of security-related documentation/database pertaining to the accreditation of automated information systems. Provides support to the installation's Information Assurance Manager (IAM).
- Works directly with the RNEC Cyber Compliance section in support of the Risk Management Framework processes by providing artifacts that meet Control Correlation Indicators (CCIs) for upload to the Enterprise Mission Assurance Support Service (eMASS) system. • Performs duties as the Cybersecurity Operations Information Assurance (IA) Branch Subject Matter Expert (SME), as the Regional Network Enterprise Center (RNEC) Information System Security Officer (ISSO), and team leadership as the Vulnerability Management Program Team Leader. Maintains an active Information Management Level 1 (IAM1) position & Certified Information Systems Security Professional (CISSP) Commercial Certification in support of NETCOM mission requirement in accordance with DISA 8570.01m.
- Configure, perform scans, and analyze scan results using the Defense Information Systems Agency (DISA) Assured Compliance Assessment Solution (ACAS) through the Nessus and Tenable software suite to identify security vulnerabilities through issued Information Assurance Vulnerability Alerts (IAVA), Information Assurance Vulnerability Management (IAVM), and Common Vulnerabilities and Exposures (CVE).
- Supports the IA Program by auditing, configuration management (CM), hardware/software support, and patching using available tools such as Microsoft’s Remote Desktop Connection (RDC), Secure Shell Protocol (SSH), PuTTY, McAfee Host-Based Security System (HBSS), Enterprise Endpoint Security Tool (ePo), Remote Server Administration Tool (RSAT), Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), ACAS, Security Content Automation Protocol (SCAP), and Active Directory.
- Develops and enforces operational guidance and procedures put forth through guidance from Army/DOD best practices (BP) AR-25-2, ACAS Best Practices Guide (BPG), STIGS, Command, Control, Communications, Computer, and Information Management (C4IM), DoDI 8510.01, NIST SP 800-53, and CNSSI 1253, OPORDS, and TASKORDS. Develops and updates operational Tactics, Techniques and Procedures (TTPs) & Standard Operation Procedures (SOPs) that provide amplifying guidance and process implementation for RMF and Command Cyber Readiness Inspection (CCRI) programs.
- Reviews and manages the technical capability of the installation network and components/devices connected to the network to assess security vulnerabilities, reduce intrusion, and assure the availability of network resources. Performs impact analysis on all proposed security and technical changes to the network. Ensures that all configuration changes are properly documented and that all changes are mission essential or offer cost benefit to the Government. Reports all locally discovered Information Technology (IT) security incidents to the Regional Computer Response Team (RCERT) as required. Responds to all RCERT discovered IT security incidents, alerts, and advisories, and implements countermeasures as directed by RCERT.
- Provides technical training and instruction on computer and communications security awareness to installation personnel. Utilizes existing commercial/government training sources when available or prepares the training material and conducts training. Conveys the degree of reliance on information systems, the potential consequences arising from the lack of secure information systems, the organization's commitment to secure information systems, and the means by which users can protect information systems. Promotes security campaigns through oral presentations at local Information Management Officer (IMO) meetings, and extracts, compiles, and prepares security articles, bulletins, and pamphlets for local use by installation personnel.
Serves as a member of a team that is responsible for reviewing/auditing Program Managed (PM) system units and activities associated with the certification and accreditation of automated information systems (AIS) using the Department of Defense Information Technology Security Certification and Accreditation Process (DITSCAP), business continuity of operations, and disaster recovery. - Developed, maintained, and coordinated security-related documentation/database for automated information systems accreditation.
- Provides support to the installation's Information Assurance Manager (IAM).
- Works directly with the RNEC Cyber Compliance section in support of the Risk Management Framework processes by providing artifacts that meet Control Correlation Indicators (CCIs) for upload to the Enterprise Mission Assurance Support Service (eMASS) system.
IT Specialist (CUSTSPT)
Ft. Riley Regional Network Enterprise Center
Fort Riley, KS
01.2018 - 04.2019
- Delivery of a full range of information technology customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements. Information technology includes computers, network components, peripheral equipment, software, firmware, services, and related resources.
- Performs customer service duties. Maintains the status of the trouble tickets in the system to ensure that problems and requests for service are resolved in a prompt manner.
Diagnoses and resolves problems in response to customer-reported incidents. Supports a wide range of equipment and applications running on a variety of Windows platforms.
- Installs, configures, upgrades, sets up, and troubleshoots all hardware and software components, ensuring compatibility with existing systems, other system interfaces, and testing for system malfunctions.
- Installs, upgrades, configures, and tests off-the-shelf, locally developed computer software.
- Receives, responds to, and ensures the resolution of all types of help center calls through the use of ITMS (Remedy) and AESMP. Document actions taken in the problem reporting software database. Resolves to the extent possible before referring more difficult problems to the appropriate levels.
- Applies appropriate security measures, consistent with approved security standards.
- Operates government vehicles for the purpose of providing on-site support.
- Create, modify, and delete Active Directory accounts using RSAT tools like Active Directory, scripts, and PowerShell.
- Performs inventory management functions for support equipment to ensure proper accountability. Performs periodic full inventories of equipment and reports any discrepancies to the appropriate level.
- Ensures Remedy assets are updated with current information, i.e. Cradle to end of life.
Queries and distributes architecture information as needed to the IMO, updating as necessary.
Update assets upon completion of fielding new equipment, i.e. Architecture numbers, serial numbers, status, etc.
- Ensures accountability for equipment by properly maintaining and reconciling hand receipts for issues and turn-ins.
- Maintains awareness of current trends in information technology.
- Maintains contacts with the commercial and military community to remain current in the field of information technology.
- Performs varied research and periodical searches to identify current trends in information systems, hardware, software, and training. Evaluates alternative methodologies for analysis, implementation, and problem-solving.
- Provides training to IMO and SCIP graduates in support of system hardware and software troubleshooting efforts.
- Gives monthly IMO meeting briefings to the mission partner IMOs in support of providing up-to-date information systems management procedures.
- Produces policies, procedures, and TTP for ITSM and AESMP ticket management procedures, including creating templates that are used for the IMO community to submit tickets.
IT Specialist (SYSADMIN) Land Mobile Radio (LMR)
Department of the Navy, USMC Butler G6 Ops and Pla
FPO, AP
06.2012 - 12.2018
- Responsible Officer (RO) and account holder of $2,500,000 of subscriber IT assets.
- Worked closely with a team of five Marines to provide Land Mobile Radio customer service to 18 military establishments across the island of Okinawa, Korea, and mainland Japan.
- Proficient and knowledgeable IT specialist over the Marine Corps Land Mobile Radio (LMR) P25-based network. Provides operational, system, and network configuration, and security administrator support in the operations of the Marine Corps Base First Responder LMR and Trunked Radio network, to include the implementation of IT and IA concepts, standards, methods, and practices as per the following orders, memorandums, and instructions.
- Knowledge and enforcement of the following Standards, Policies, and Instructions: P25 (Project 25), Digital Radio Communications Standards, APCO (Association of Public-Safety Communications Officials-International), NCS (National Communications Systems), NSA (National Security Agency), DOD Instruction 8410.2: NetOps for the GIG (Global Information Grid), DOD Instruction 4650.01: Policy and Procedures for Management and Use of the Electromagnetic Spectrum – 9 Jan 2009, US PACOM CIO memorandum #31 LMR Systems Policy, NITA (National Telecommunications and Information Administration) Manual, DOD Land Mobile Radio Policy – 3 Aug 2001, Base Order 2100.2D Responsibilities for LMR Equipment Management, DOD Directive 8570.01-M, DOD Directive 8500.1A Information Assurance.
- Duties include information systems change management, planning and evaluation, project management, supply, database management, contract representation, radio IT asset management, end-user security awareness training, troubleshooting, programming, AES key and re-keying encryption, over-the-air re-keying (OTAR), and over-the-air programming (OTAP) of Motorola LMR assets.
- Provides upper management with detailed reports of systems operation.
- Audit and monitoring of the LMR Network Management Terminal (NMT), Zone Watch, User Configuration Manager (UCM), and the Radio Configuration Manager (RCM).
- LMR software codeplug generation, auditing, and programming.
- LMR Help Desk Manager providing installations, testing, and troubleshooting of IT-based radios.
- Project management support of LMR, E911, PSNET (Public Safety Network), and CERS (Consolidated Emergency Response).
- End User Customer Support of over 2,600 subscribers includes quality control and assurance, programming, testing, mission radio support requests, and end-user training.
- IAM Level 2 Certified (CISSP)
- Wrote policy and procedures for LMR operation for over 25,000 personnel across 18 military establishments (Army, Air Force, Navy, and Marine Corps).
- Provided hands-on information security training to over 5,000 Marine civilians and Marines each year to support proper communication protocols over the air.
Electronic Mechanic
Department of Army 58th Signal Batallion, 333rd
FPO, AP
06.2008 - 06.2012
- Unit Information Systems Management Officer in charge of the maintenance, troubleshooting, and software and security implementations on 70 computers and 15 printers running on a Windows 7 platform.
- Unit Information Systems Security Officer: Ensuring and enforcing compliance with DOD (Department of Defense) 8500.01E, 8500.2, and 8570 IA (Information Assurance) policies and controls.
- Maintains active Security+, Network+, Project+, Windows Vista, and Windows Server 2008 certifications.
- Maintains active Security+, Network+, Project+, Windows Vista, and Windows Server 2008 certifications.
- System administration of Active Directory users and computers for over 100 users, 85 machines, and 20 Active Directory groups.
- Ensures compliance with Information Assurance controls by patch management, investigations, and documentation of IA-related items.
- In charge of and administered the Windows 7 AGM10 migration on 70 PCs.
- Supervised a team that helped migrate 1,600 users over to DISA-operated Enterprise Email, a new global email approach allowing users to have worldwide email addresses.
- Help desk information systems and computer support for over 100 users, to include installing, configuring, testing, and troubleshooting of end-user IT hardware, including PCs, printers, NICs, hard drives, and peripherals.
- Maintain Defense Information Systems Agency (DISA) DISN Core Equipment and telecommunication circuits and systems, including IDNX, Promina 800, crypto, multiplexers, media converters, InRange 2700 matrix switch, circuit conditioning equipment, and various Cisco routers and switches in support of Fort Buckner Technical Control Facility and Facility Control Office.
- Supports operations in accordance with DISA Circular 310-70-1 and other DISA regulations, including fault isolation, testing, and correction of equipment and systems malfunctions or failures of the U.S. Army telecommunication infrastructure. Ensures that facility link data, multiplexer plans, network diagrams, and other system documentation are correct and updated.
- Monitors Transmission Monitoring and Control (TRAMCON), Integrated Technical Control (AITC), and other network management tools to validate the status and availability of DISN circuits.
- Coordinates with contractors on new telecommunication equipment installs, implementing quality assurance and quality control measures in support of the DISN telecommunications network.
- Assisted contractors and the Army with the change management and planning of the Circuit over IP emulation upgrade project, removing old, outdated FCC-98 multiplexers with new Cisco technology.
- Implemented and administered a plan for the NIPER Pop Circuit cutover, which reduced downtimes from 2 hours to 15 seconds per unit. 6 units and 37 circuits cut over with no faults.
- Troubleshot over 1,000 telecommunication circuit outages and repaired them, which led to 100% uptime through expert use of fault isolation, component replacement, and associated computer functions affecting the telecommunications equipment through the proper use of technical manuals, publications, and DOD, Department of the Army, and DISA directives. All circuits were brought to operating status within 1 hour.
- Maintained ID badging system, CCTV, and Smart Card compliance, and physical controls over access to telecommunication spaces within 18 Army telecommunications buildings throughout Okinawa, Japan.
Route Technician
Army Recreation Machine Program
FPO, AP
12.2005 - 06.2008
- Maintenance, installation, testing, repair, and routine operation of a wide variety of slot machines and amusements, including networks using modems, data gateways, bridges, Internet Protocol routers, and local area networks.
- Ensures proper operation and repairs of line-conditioning equipment, fiber-optic terminals, computer terminals, complex electrical interface devices, and low- and high-voltage power supplies.
- Reading and interpretation of technical manuals and schematic diagrams.
- Help desk support for over 700 slot machines (computer terminals) includes the repair and troubleshooting of the computers that operate each slot machine.
- Kept accurate accounting data while handling an average of $500,000 a day in slot machine funds.
- Provided excellent customer service to slot machine customers, paying out jackpots, and maintaining accurate tax documents and paperwork.
- Followed the policies and procedures in place by the Army Slot Machine Program office.
Ground Radio Technician
United States Airforce Reserve, AFB, Squadron
FPO, AP
04.2005 - 04.2008
- Provides operational, system, and security administrator support in the operations of the Marine Corps Base First Responder (LMR) Land Mobile Radio and Trunked Radio network, to include the implementation of IT concepts, standards, methods, and practices as per the following orders, memorandums, and instructions: USPACOMINST 708.1: Joint Electromagnetic Spectrum Management, DOD Instruction 8410.2: NetOps for the GIG (Global Information Grid), DOD Instruction 4650.01: Policy and Procedures for Management and Use of the Electromagnetic Spectrum – 9 Jan 2009, US PACOM CIO memorandum #31 LMR Systems Policy, NITA (National Telecommunications and Information Administration) Manual, DOD Land Mobile Radio (LMR) Policy – 3 Aug 2001, Base Order 2100.2C Responsibilities for LMR Equipment Management. Supervises ground radio maintenance activities. Oversees work in progress and reviews completed repairs for sound maintenance practices.
- Establishes requirements for maintenance equipment, support equipment, tools, and spare parts. Requisitions, accounts for, and turns in supplies and materials.
- Interprets inspection findings and determines the adequacy of corrective action. Reviews and ensures compliance with maintenance management publications and procedures.
- Installs, maintains, overhauls, repairs, and modifies fixed, mobile, and transportable LMR transmitters, receivers, transceivers, and related equipment, as well as public address and video systems. Included are amplitude modulation, frequency modulation, single sideband, and independent sideband radio systems and equipment for point-to-point and ground-to-air communications; facsimile receivers; low frequency, high frequency, very high frequency, and ultra-high frequency radio systems; radio frequency amplifiers; recorders; keying and signal devices; generation and display equipment; and base radio systems.
- Maintains physical security controls over building access and military assets.
Telecommunications Help Desk Supervisor/Technician
Japan Telecom, Softbank
FPO, AP
05.2005 - 12.2005
- Supervisor of the Okinawa field office's computer and networking help desk. Supervised nine personnel in their daily duties.
- Maintained accurate logs and informed headquarters of various trends that occurred in the military Internet market.
- Kept track of petty cash, employee scheduling, evaluations, hiring, and termination of employees.
- System Administrator for Cyber Monitor, Internet Café servers for all of Japan.
- Assisted over 5,000 customers in the troubleshooting of their home networks, internet connections, software, and hardware.
Electronic Technician Work Center Supervisor
United States Navy
Various, Various
04.1995 - 03.2005
- Supervised 12 work center personnel in their daily duties. Maintained records and associated paperwork for day-to-day operations.
- Performs maintenance on electronic equipment for surface ships, electronic air detection and tracking equipment, electronic recognition and identification equipment, aids to navigation, and electronic equipment and components used for communication, cryptography, and navigation; possesses a professional working knowledge of electricity and electronics.
- Reads and interprets schematics and block diagrams; uses test equipment and hand tools; repairs electrical/electronic cables and connectors; localizes malfunctions and repairs or replaces faulty parts or subassemblies; aligns, adjusts, calibrates, and performs preventive maintenance on equipment; inventories tools and portable test equipment; completes maintenance data forms. Maintains radar transmitting equipment, radar receiving equipment, radar identification equipment, and air navigation equipment; localizes malfunctions to systems, subsystems, circuits, and parts; inventories installed equipment; completes maintenance reports; diagnoses, isolates, and corrects malfunctions within an operating high-frequency/microwave communications circuit at a shore-based communications site.
- Maintained and performed organizational-level maintenance on shore communication equipment consisting of the R-2368A/URR, AN/FRT-96/96A, AN/FRC-170(V) series radios, AN/FCC-66/67 tone telegraph terminal system, AN/FCC-98(V)/99(V)/100(V) multiplexers, timing, synchronization, Integrated Digital Network Exchange (IDNX) nodes, KY-57/58, AN/WSC-43, and KG-84A/C; routine operation of a wide variety of telecommunications equipment to include DSU/CTU inspections, Digital Patch and Access System servicing, complex electrical interface devices, gateways, routers, and bridges; removing and replacing faulty assemblies or chassis-mounted components. Diagnosis faults by using prescribed procedures, Built-In Test Equipment (BITs), and special and general purpose electronic test equipment.
Education
Bachelor of Science - Digital Media and Web Technologies
University of Maryland University College
Adelphi, MD, United States08.2017
Associate's degree - Computer Studies
University of Maryland University College
Adelphi, MD, United States05.2016
Bachelor's degree - Information Technology Information Management
Western Governors University
Salt Lake City, UT, United States08.2011
Skills
- Application security
- Public key infrastructure
- Threat intelligence analysis
- Disaster recovery planning
- Encryption technologies
- Physical security
- Security information and event management
- Data privacy regulations
- Social engineering defense
- Incident response planning
- Software vulnerability scanning
- Malware analysis
- Network security management
- Security risk assessment
- Patch management
- Compliance auditing
- Cybersecurity frameworks
- Identity and Access management
- Information security policies
- Phishing awareness training
- Vulnerability assessment
- System hardening
Affiliations
- Upsilon Pi Epsilon (UPE), Member
- Alpha Sigma Lambda - Tau Chapter, Member
- Sigma Alpha Pi, Member
Certification
- Certified Information Systems Security Professional (CISSP), 04/30/28
- Certification - 70-647 Enterprise Administrator on Windows Server 2008, 10/17/11
- Certification - 70-643 Windows Server 2008 Applications Infrastructure, Configuration, 09/30/11
- Certification - 70-642 Windows Server 2008 Network Infrastructure, Configuration, 04/18/11
- Certification - 70-640 Windows Server 2008 Active Directory, Configuration, 02/07/11
- Certification - CompTIA Network+, 06/28/10
- Certification - CIW Professional, 06/21/10
- Certification - CIW v5 Site Designer, 06/21/10
- Certification - CompTIA Project+, 12/14/09
- Certification - Microsoft Certified Technology Specialist, 10/24/09
- Certification - 70-620 Configuring Microsoft Windows Vista Client, 10/24/09
- Certification - CompTIA Security+, 02/20/09
- Certification - CIW Associate, 02/13/09
Accomplishments
- CISA On the Spot Award for support of FEMA hurricane relief efforts
Languages
Japanese
Elementary
Timeline
Cybersecurity Specialist
Cybersecurity and Infrastructure Security Agency
05.2024 - Current
Lead Information Technology Specialist
Ft. Riley Regional Network Enterprise Center
06.2021 - 05.2024
IT Specialist (INFOSEC)
Regional Network Enterprise Center Cybersecurity O
04.2019 - 06.2021
IT Specialist (CUSTSPT)
Ft. Riley Regional Network Enterprise Center
01.2018 - 04.2019
IT Specialist (SYSADMIN) Land Mobile Radio (LMR)
Department of the Navy, USMC Butler G6 Ops and Pla
06.2012 - 12.2018
Electronic Mechanic
Department of Army 58th Signal Batallion, 333rd
06.2008 - 06.2012
Route Technician
Army Recreation Machine Program
12.2005 - 06.2008
Telecommunications Help Desk Supervisor/Technician
Japan Telecom, Softbank
05.2005 - 12.2005
Ground Radio Technician
United States Airforce Reserve, AFB, Squadron
04.2005 - 04.2008
Electronic Technician Work Center Supervisor
United States Navy
04.1995 - 03.2005
Bachelor of Science - Digital Media and Web Technologies
University of Maryland University College
Associate's degree - Computer Studies
University of Maryland University College
Bachelor's degree - Information Technology Information Management
Western Governors University
CES Army Leadership Level
CES Intermediate
Proficiencies
- ACAS
- HBSS
- Motorola Code Plug Programming Software
- Motorola Radio Control Management Software
- Motorola User Configuration Management Software
- Microsoft Office Applications
- Microsoft Windows
Awards And Honors
- Dean's List: Summer 2017
- Dean’s List: Fall 2015
- Dean’s List: Summer 2015
- Dean’s List: Spring 2015
- Dean’s List: Fall 2014
Clearance
Actively maintains a Secret Clearance
Mentions
The Mercury, Front Page story in the Mercury, Manhattan KS Newspaper, 07/14/20, for service to the community
Languages
Japanese, Novice
Job Related Training
- Records Management, 10/26/23
- Cyber Awareness, 10/26/23
- Information Security Program Training, 03/16/23
- Managing and Leading in a Cyber Workforce, 02/12/23
- Incident Response and Forensic Analysis, 01/26/23
- Trellix ENS 10.7 Essentials, 06/19/22
- Trellix Endpoint Security Solution 201/301, 06/19/22
- Forescout C2C, 04/09/21
- Army Management Staff College CES Intermediate Course, 02/26/21
- ACAS Supervisors course v5.14, 11/19/20
- Learning Tree: ISC2 Certified Authorization Professional, 09/16/19
- ACAS 5.3 Training, 05/04/19
- DISA HBSS Admin 201 ePO 5.9, 05/07/19
- DISA HBSS Advanced 301 ePO 5.3, 05/09/19
- Critical Infrastructure Protection, 05/09/19
- Motorola Solutions: Astro 25 System Managers Course 7.17, 2018
- Motorola Solutions: APX CPS Programming and Template Building, 2018
- Motorola Solutions: Astro 25 IV&D M Core Workshop, 2013
- Communications Training Center CISSP Class, 03/01/13
- CISSP Boot camp, 08/01/12
- DISA Securing Windows 7
- DISA Information Assurance (IA) Boot camp
- Army Basic Installer Course, 09/19/08
References
References available upon request.
Professional Publications
- Shutter Magazine, 08/2016, http://dev.behindtheshutter.com/product/shutter-magazine-08-august-2016
- The Mercury, 07/2021, Front Page Article
CES Army Leadership Level
CES Intermediate
Proficiencies
- ACAS
- HBSS
- Motorola Code Plug Programming Software
- Motorola Radio Control Management Software
- Motorola User Configuration Management Software
- Microsoft Office Applications
- Microsoft Windows
Awards And Honors
- Dean's List: Summer 2017
- Dean’s List: Fall 2015
- Dean’s List: Summer 2015
- Dean’s List: Spring 2015
- Dean’s List: Fall 2014
Clearance
Actively maintains a Secret Clearance
Mentions
The Mercury, Front Page story in the Mercury, Manhattan KS Newspaper, 07/14/20, for service to the community
Languages
Japanese, Novice
Job Related Training
- Records Management, 10/26/23
- Cyber Awareness, 10/26/23
- Information Security Program Training, 03/16/23
- Managing and Leading in a Cyber Workforce, 02/12/23
- Incident Response and Forensic Analysis, 01/26/23
- Trellix ENS 10.7 Essentials, 06/19/22
- Trellix Endpoint Security Solution 201/301, 06/19/22
- Forescout C2C, 04/09/21
- Army Management Staff College CES Intermediate Course, 02/26/21
- ACAS Supervisors course v5.14, 11/19/20
- Learning Tree: ISC2 Certified Authorization Professional, 09/16/19
- ACAS 5.3 Training, 05/04/19
- DISA HBSS Admin 201 ePO 5.9, 05/07/19
- DISA HBSS Advanced 301 ePO 5.3, 05/09/19
- Critical Infrastructure Protection, 05/09/19
- Motorola Solutions: Astro 25 System Managers Course 7.17, 2018
- Motorola Solutions: APX CPS Programming and Template Building, 2018
- Motorola Solutions: Astro 25 IV&D M Core Workshop, 2013
- Communications Training Center CISSP Class, 03/01/13
- CISSP Boot camp, 08/01/12
- DISA Securing Windows 7
- DISA Information Assurance (IA) Boot camp
- Army Basic Installer Course, 09/19/08
References
References available upon request.
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