Steven Hensley
Knoxville,TN
Summary
Dynamic professional with extensive experience in education and management, notably as an Assistant Manager at Midway IGA, and a teacher with thirty years experience. Proven ability to enhance team performance through effective communication and training. Strong work ethic and customer service skills, complemented by expertise in inventory management and classroom engagement strategies. Committed to delivering exceptional results in every role.
Overview
44
44
years of professional experience
Work History
Assistant Manager
Midway IGA
11.2022 - 01.2026
- Assisted in daily operations by coordinating team schedules and tasks.
- Supported management with inventory tracking and supply ordering processes.
- Maintained clear communication between departments to enhance workflow efficiency.
- Conducted employee training sessions on company policies and operational procedures.
Crew Member
McDonald's
05.1982 - 08.1990
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Operated kitchen equipment efficiently to prepare food items according to quality standards.
- Maintained cleanliness and organization of workstations to promote safety and efficiency.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
Teacher
Knox County Schools
05.1990 - 05.2020
- Developed engaging lesson plans to enhance student understanding and participation.
- Implemented classroom management strategies to maintain a positive learning environment.
- Assessed student performance using various evaluation tools and provided constructive feedback.
- Collaborated with colleagues to integrate technology into curriculum and improve instructional methods.
Education
Master of Science - Education
University of Tennessee
Knoxville, TN12.1987
Bachelor of Science - Finance
University of Tennessee
Knoxville, TN12.1985
High School Diploma - General College Preparation
Halls High School
Knoxville, TN06.1981
Skills
My greatest strength involves working with other people, as I constantly had to do during my thirty years as a teacher I had to deal with the needs of students while maintaining structure and discipline
While assistant manager at the IGA, I dealt constantly with customers, which I love doing, while overseeing employees and handling any difficulties that arose, such as price errors or bad merchandise
Another strength I would emphasize is my strong work ethic When I am at work, the job consumes my time I am there for the sake of the customers and the owner, not myself, and the employer has the right to expect the best effort I can put forth
Timeline
Assistant Manager
Midway IGA
11.2022 - 01.2026
Teacher
Knox County Schools
05.1990 - 05.2020
Crew Member
McDonald's
05.1982 - 08.1990
Master of Science - Education
University of Tennessee
Bachelor of Science - Finance
University of Tennessee
High School Diploma - General College Preparation
Halls High School