Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
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Steven Hill

Rocky Mount,NC

Summary

Accomplished HR professional with a proven track record at Best Buy Inc, adept in fostering diversity and inclusion, and enhancing team performance through effective training and development. Skilled in conflict resolution and data analysis, I significantly improved employee retention and productivity. My approach combines strategic HR initiatives with a focus on positive employee relations and compliance.

Overview

22
22
years of professional experience

Work History

Assistant Store Manager

Best Buy Inc
11.2011 - Current
  • Team Leadership: Oversaw daily operations, managed a team of [number] associates, and ensured excellent customer service.
  • Staff Training and Development: Conducted onboarding and training sessions for new employees, fostering a supportive and knowledgeable team environment.
  • Performance Management: Implemented performance reviews and provided constructive feedback to improve staff productivity and morale.
  • Conflict Resolution: Addressed employee conflicts and customer complaints with professionalism, ensuring a harmonious work environment.
  • Recruitment: Assisted in hiring processes, including interviewing potential candidates and assessing their fit for the team.
  • Employee Relations: Built strong relationships with employees, promoting open communication and addressing their concerns and needs effectively.
  • HR Compliance: Ensured adherence to company policies, labor laws, and safety regulations.
  • Team Motivation: Organized team-building activities and recognition programs to boost employee engagement and job satisfaction.
  • Employee Termination: Handled the delicate process of employee terminations, ensuring compliance with company policies and legal requirements, while maintaining sensitivity and professionalism.
  • Employee Relations: Built strong relationships with employees, promoting open communication and addressing their concerns and needs effectively.
  • HR Compliance: Ensured adherence to company policies, labor laws, and safety regulations.
  • Team Motivation: Organized team-building activities and recognition programs to boost employee engagement and job satisfaction.
  • HR Strategy Development: Contributed to the development and implementation of HR strategies and initiatives aligned with the overall business strategy.
  • Data Analysis: Utilized HR metrics to analyze workforce trends, identify areas for improvement, and develop targeted action plans.
  • Diversity and Inclusion: Promoted diversity and inclusion within the team, fostering an inclusive workplace culture.
  • Employee Assistance: Provided support and guidance to employees on HR-related issues, including benefits, policies, and career development opportunities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Active Duty Soldier

United States Army
02.2003 - 02.2010
  • Staff Training and Development: Conducted comprehensive onboarding and training sessions for new soldiers, akin to military training programs to develop competent and disciplined personnel.
  • Performance Management: Oversaw performance reviews and provided constructive feedback, similar to evaluating and mentoring soldiers to enhance their skills and performance.
  • Conflict Resolution: Addressed employee conflicts and customer complaints with professionalism, reflecting the Army's emphasis on maintaining discipline and resolving internal disputes.
  • Recruitment and Hiring: Actively participated in the hiring process, including interviewing and selecting candidates, comparable to assessing and recruiting new soldiers.
  • Employee Termination: Managed the delicate process of soldeiers terminations, ensuring compliance with policies and legal requirements, much like handling disciplinary actions in the Army.
  • Employee Relations: Built strong relationships with soldiers promoting open communication and addressing their concerns, similar to fostering camaraderie and trust within a military unit.
  • HR Compliance: Ensured adherence to company policies, labor laws, and safety regulations,paralleling the Army's strict adherence to regulations and protocols.
  • Team Motivation: Organized team-building activities and recognition programs to boost engagement and satisfaction, akin to the Army's efforts in boosting morale and unit cohesion.
  • HR Strategy Development: Contributed to HR strategies and initiatives aligned with business goals, much like developing strategies for unit effectiveness and mission success.
  • Data Analysis: Utilized HR metrics to analyze workforce trends and develop action plans, similar to military intelligence analysis for strategic planning.
  • Diversity and Inclusion: Promoted diversity and inclusion, fostering an inclusive culture, reflecting the Army's commitment to equality and respect for all personnel.
  • Soldier Assistance: Provided support and guidance on HR-related issues, akin to providing mentorship and support to soldiers regarding their career and personal development.

Education

Bachelor of Arts - Human Resource

University of Phoenix
Tempe, AZ
10-2026

Skills

  • Communication: Strong verbal and written communication skills to effectively interact with employees, management, and external parties
  • Interpersonal Skills: Ability to build and maintain positive relationships with employees at all levels
  • Conflict Resolution: Skills to mediate and resolve disputes between employees or between employees and management
  • Organizational Skills: Excellent organizational abilities to manage multiple tasks and projects efficiently
  • Recruitment: Expertise in attracting, interviewing, and selecting suitable candidates for job positions
  • Training and Development: Skills to design and deliver training programs that enhance employee skills and performance
  • Performance Management: Ability to conduct performance evaluations and provide constructive feedback to employees
  • Employee Relations: Knowledge of fostering positive employee relations and addressing their concerns and needs
  • HR Compliance: Understanding of labor laws and regulations to ensure compliance within the organization
  • Payroll Management: Skills to manage payroll processes and ensure accurate and timely payment to employees
  • Data Analysis: Ability to analyze HR metrics and use data to inform decision-making and strategy development
  • Diversity and Inclusion: Commitment to promoting diversity and creating an inclusive workplace culture
  • Problem-Solving: Strong problem-solving abilities to address and resolve various HR-related issues
  • Negotiation: Skills to negotiate with employees, unions, and management on various HR matters
  • Attention to Detail: Meticulous attention to detail in handling HR documentation and processes
  • Confidentiality: Maintaining confidentiality and handling sensitive employee information with discretion

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

Hybrid

Important To Me

Work from home optionCareer advancementHealthcare benefits

Timeline

Assistant Store Manager

Best Buy Inc
11.2011 - Current

Active Duty Soldier

United States Army
02.2003 - 02.2010

Bachelor of Arts - Human Resource

University of Phoenix

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Steven Hill