Steven Holden
Ontario,CA
Summary
Proven Security Professional with extensive experience at Allied Universal Security, adept in security system monitoring and emergency response. Excelled in enhancing staff safety and asset protection through rigorous security checks and innovative training. Skilled in security patrols and customer service, significantly improving facility security and guest relations.
Overview
20
20
years of professional experience
Work History
Security
Allied Universal Security
12.2020 - Current
- Conducted frequent security checks to identify potential problems related to physical security, staff safety, and asset protection.
- Conducted regular system tests and continuously monitored network security.
- Trained new security personnel on security protocols and procedures, leading to more competent security team.
- Ensured security of facility perimeter by conducting routine patrols.
- Monitored CCTV cameras and alarm systems for security breaches.
Security Officer
Securitas Security Services USA
03.2008 - 12.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Started off as Echo 8, taking all hospital calls and responding to emergency calls and any other calls given
- Echo 5, working out side patrols, checking structure, surface lots, going off site to all clinics Chino, Chino Grand, Indian Hill, Montclair, Upland and Rancho to assist Clients needs.
- Dispatch, taking all calls and directing officers to those calls and answering all emergency call and assisting clients needs
- Lead, Assisting Management with any needs and going and checking on officer to make sure we meet the clients needs
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Driver
Nextel Communications / Sprint
09.2005 - 12.2007
- Delivered Broadcast Radios to new cell sites and current sites all over California and Arizona.
- Maintenance on all fleet vehicles
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
Education
Certificates - Ford F.A.C.T
Universal Technical Institute of California Inc
Rancho Cucamonga, CAGeneral Classes - General Studies
Mt San Antonio College
Walnut, CA06.2004
General Education
Chino High School
Chino, CA06.2002
Skills
- Security Guard License
- Security equipment
- Security System Monitoring
- Security patrols
- Area Security
- Daily Security Journals
- Vehicle Security
- Perimeter security
- Workplace security
Timeline
Security
Allied Universal Security
12.2020 - Current
Security Officer
Securitas Security Services USA
03.2008 - 12.2020
Driver
Nextel Communications / Sprint
09.2005 - 12.2007
Certificates - Ford F.A.C.T
Universal Technical Institute of California Inc
General Classes - General Studies
Mt San Antonio College
General Education
Chino High School