Summary
Overview
Work History
Education
Community Service
Timeline
Generic
STEVEN HOLDER

STEVEN HOLDER

Spring Branch

Summary

To be employed with an organization where I know my experience and talent can be utilized, to serve as a mutual benefit.

Overview

20
20
years of professional experience

Work History

Behavioral Health Associate

NYC Health + Hospitals
08.2022 - 07.2025

1. Utilizes crisis and/or de-escalation intervention practices, when necessary and appropriate, with patients whose behavior cannot be otherwise supported without such interventions.

2. Assists in the application and removal of restraints and the implementation of seclusion, when deemed necessary by appropriate personnel; ensures the physical and emotional health and safety of the patient when using such methods.

3. Identifies patient characteristics and environmental variables that may trigger agitated behavior(s) and communicates such information to the treatment team.

4. Escorts patient to required location(s), within and outside of the health care setting.

5. Monitors and controls patient, family, visitors and staff traffic flow through behavioral health services.

6. Ensures the safety of patients and staff through electronic scanning and safety checks prior to entry to clinical areas.

7. Responds appropriately to patient emergencies, including those requiring the Behavioral Response Team, and other emergencies, as necessary.

8. Inspects and categorizes patients’ belongings at time of admission and ensures that property is safely maintained and returned at the time of transfer or discharge; notifies appropriate personnel of illegal items for proper handling.

9. May lead or co-lead discussion groups in areas such as anger management techniques and practices; appropriately documents group activity.

10. Assists in the facilitation of therapeutic groups and related activities.

11. Assists with patient grooming needs, including shaving when deemed appropriate by clinical staff and the patient is not able to shave themselves.

12. Takes patient vital signs when directed to do so by clinical staff, and enters patient vital sign data into the electronic medical record (EMR).

13. Performs observation and monitoring of assigned patients on a one-to-one basis.

14. Performs patient checks/rounds and video surveillance, as required, and reports observations, interactions and patient activity to assigned nursing staff.

15. Communicates clinical matters to assigned RN or other professional staff as required.

16. Participates in staff, departmental and team/committee meetings.

17. Participates in departmental quality assurance/performance improvement (QA/PI) activities.

18. Participates in departmental and/or health care setting-wide training, as required.

19. Performs related work, as assigned.

Senior Special Officer (Sergeant)

N.Y.C. Dept. of Homeless Services Police
10.2014 - 08.2022
  • Responsibilities to supervise all police operations within the facility. During the tour of duty, immediately respond to 6 direct activities at incidents involving any arrests, summons, weapons (firearms, knives, etc.) Serious crimes and emergencies. Make appropriate log entries. Confer with site commander, executive officer and other supervisors Concerning matters of mutual interest and importance, conduct investigation and submit reports or injuries of members of service or damage to dept property. Also visit various locations at different times during tours to ascertain that uniformed members of service are performing duty at all times and indicate activity log.

Special Officer

N.Y.C. Dept. of Homeless Services Police
05.2008 - 10.2014
  • Responsibilities include escorting persons in custody to police precinct by guiding, detaining, transporting persons. Following appropriate laws regulations and arranging for arrest to be entered on police blotter in order to initiate legal processing of persons arrested. Demonstrates knowledge of arrest procedures, confining violators, appropriate laws and ordinances in order to protect life, property and prevent illegal activity. Knowledge of courtroom procedure is accurate by entering required information. Standardized forms are filled out accurately for emergency aid and arrest.

Loss Prevention Agent

Gucci
05.2006 - 05.2008
  • Merchandise check, camera surveillance, greeting customers in/out of the store, access control.

Mail Handler

USPS GMF
12.2005 - 05.2006
  • Load and unload containers of mail, transport mail and empty equipment throughout the building, lift and carry parcels and containers weighing 70lbs and push heavy rolling containers.

Education

No Degree - Business Administration

Kingsborough Community College
Brooklyn, NY

High School Diploma -

Edward R Murrow HS
Brooklyn, NY
06.1999

Community Service

Member of the United House Of Prayer For All People

Timeline

Behavioral Health Associate

NYC Health + Hospitals
08.2022 - 07.2025

Senior Special Officer (Sergeant)

N.Y.C. Dept. of Homeless Services Police
10.2014 - 08.2022

Special Officer

N.Y.C. Dept. of Homeless Services Police
05.2008 - 10.2014

Loss Prevention Agent

Gucci
05.2006 - 05.2008

Mail Handler

USPS GMF
12.2005 - 05.2006

No Degree - Business Administration

Kingsborough Community College

High School Diploma -

Edward R Murrow HS
STEVEN HOLDER