Steven Houghmaster
Syracuse
Summary
Dynamic warehouse professional with extensive experience at River Valley Foods, excelling in shipping and receiving operations. Proven ability to optimize inventory management and enhance workflow efficiency. Skilled in forklift operation and vendor communication, fostering strong relationships while ensuring compliance with safety standards. Recognized for meticulous attention to detail and commitment to team success. Experienced with inventory management, including receiving, sorting, and logging shipments. Utilizes inventory software to maintain accurate records and supports team operations. Track record of enhancing warehouse efficiency and ensuring timely processing of deliveries.
Overview
11
11
years of professional experience
Work History
Receiving Clerk
River Valley Foods
11.2021 - 11.2025
- Assisted in receiving and inspecting incoming shipments for accuracy and quality.
- Organized received inventory in designated storage locations to ensure efficient retrieval.
- Collaborated with team members to maintain a clean and safe work environment.
- Scheduling incoming freight to three different warehouses.
- Managing office supply inventory for three warehouses.
- Set, charge, and process lumping fees.
- Supported loading and unloading operations using appropriate safety equipment and techniques.
- Communicated discrepancies in shipments to supervisors for timely resolution.
- Participated in regular training sessions on safety protocols and operational procedures.
- Maintained documentation for received goods, ensuring compliance with company standards.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.
- Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Improved supplier relations by communicating professionally with vendors about order discrepancies and required adjustments.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Monitored and managed stock levels of goods to verify availability of products.
- Increased warehouse productivity by training new staff members on Receiving Clerk duties and best practices.
- Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Collaborated with other departments to address any issues or concerns regarding incoming shipments promptly.
- Expedited processing times by swiftly unloading trucks and properly staging products for inspection.
- Collaborated with other departments to resolve potential incoming shipment issues.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Sorted and delivered materials to different work areas and staff.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Conducted research to address shipping errors and packaging mistakes.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Partnered with representatives from different carriers to arrange materials shipments.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Loading trucks with outgoing freight.
- Drafting BOLs and load diagrams for outgoing freight.
- Communicating with other employees to ensure timely offloading and loading of freight.
- Maintaining and creating different Excel files to keep essential documents filed and organized.
- Assisted with continually improving safety standards and OSHA regulations in the warehouses.
Warehouse Order Selector
River Valley Foods
11.2020 - 10.2021
- Operated forklifts and pallet jacks to efficiently retrieve and transport products within warehouse environment.
- Sorted and organized orders to ensure accurate and timely fulfillment of customer requests.
- Conducted regular quality checks on outgoing orders to meet company standards and customer expectations.
- Assisted in maintaining cleanliness and organization of work areas to promote a safe working environment.
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Contributed to overall warehouse success through proactive communication with supervisors regarding potential issues or areas for improvement.
- Reduced errors in order fulfillment by conducting thorough quality checks before packing and shipping.
- Streamlined the order picking process by implementing time-saving techniques learned from industry best practices.
- Collaborated with team members to maintain a clean and organized work environment, ensuring optimal efficiency and safety.
- Demonstrated adaptability during peak seasons by willingly taking on additional responsibilities, such as packing and shipping tasks.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Recorded daily activities for inventory control.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Stocked designated items on shelves, end caps and displays.
Hotel Maintenance Worker
Aloft Hotel
01.2017 - 06.2020
- Conducted routine inspections to identify maintenance needs and ensure safety compliance.
- Collaborated with housekeeping staff to address urgent repair requests promptly.
- Performed preventative maintenance on hotel facilities, reducing downtime and enhancing guest experience.
- Trained new maintenance staff on equipment operation and safety protocols to ensure effective team performance.
- Streamlined maintenance workflows by implementing efficient scheduling systems for repairs and service requests.
- Led initiatives to upgrade hotel amenities, improving overall guest satisfaction ratings significantly.
- Managed inventory of tools and supplies, ensuring availability for timely maintenance tasks without delays.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment yearround.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Assisted in facility renovations, including painting, minor plumbing repairs, and carpentry work.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Handled emergency situations efficiently by troubleshooting problems rapidly and implementing effective solutions under pressure.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Contributed to the facility''s overall security by ensuring all doors and windows were appropriately locked and secured during non-operating hours.
- Installed new locks, door handles, and door closers.
- Provided excellent customer service by responding quickly to internal department requests regarding repairs or facility concerns.
- Adhered to established safety protocols while performing daily tasks, minimizing workplace injuries among the maintenance team members.
- Sustained a high level of cleanliness in common areas, restrooms, and other shared spaces by performing regular janitorial duties.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Enhanced equipment efficiency with routine maintenance, cleaning, and lubrication tasks.
- Properly handled, transported, and disposed of recycled materials.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Reduced downtime by quickly identifying and resolving mechanical issues in a timely manner.
- Negotiated with suppliers for better pricing on maintenance materials, cutting costs without compromising quality.
- Implemented energy-saving measures, contributing to noticeable reduction in utility expenses.
- Initiated recycling program, significantly reducing waste and promoting environmental sustainability.
- Coordinated with management on budgeting for maintenance projects, optimizing resource allocation.
- Collaborated with contractors on major repairs, overseeing quality and adherence to timelines.
- Reduced noise complaints by implementing quiet hours and soundproofing measures in key areas.
- Safely and effectively handled wide range of cleaning products and solutions.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Reported issues to property manager so effective resolutions could be put into place.
- Replaced worn or broken parts on machines and equipment.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Diagnosed and repaired complex mechanical and electrical systems.
- Rewired and replaced faulty electrical components in equipment.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
Hotel Houseman
Aloft Hotel
01.2017 - 06.2020
- Ensured cleanliness and orderliness in guest areas, enhancing overall guest experience.
- Collaborated with housekeeping team to streamline workflow efficiency.
- Responded promptly to guest requests, fostering positive relationships and satisfaction.
- Monitored inventory levels of cleaning supplies, ensuring adequate stock availability.
- Trained new staff on operational procedures and safety standards, promoting a safe work environment.
- Implemented process improvements that reduced turnaround time for room readiness.
- Conducted regular inspections of common areas, identifying maintenance needs proactively.
- Coordinated with front desk staff regarding room statuses, expediting check-ins/check-outs for enhanced guest satisfaction.
- Played a key role in achieving high scores on quality assurance audits through diligent adherence to company policies and procedures.
- Assisted hotel management with special projects as required, demonstrating flexibility and adaptability in a fast-paced work environment.
- Supported laundry operations by promptly delivering clean linens to housekeeping staff, improving room turnover time.
- Collaborated with team members to maintain public spaces, elevating the overall guest experience.
- Contributed to safety efforts by adhering to established protocols and reporting potential hazards or security concerns immediately.
- Aided in reducing lost-and-found items by diligently collecting and cataloguing left-behind belongings for easy retrieval by guests.
- Upheld the hotel''s commitment to sustainability by participating in eco-friendly initiatives, such as recycling and energy conservation efforts.
- Participated in ongoing training programs to stay updated on industry best practices and enhance job performance.
- Completed daily assigned tasks, contributing to a well-maintained and welcoming environment for guests.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Washed and folded towels and linens to properly stock guest rooms.
- Kept logs of cleaning activities to enable tracking history and maintain accurate records.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Handled requests for extra linens, toiletries and other supplies.
- Polished fixtures to achieve professional shine and appearance.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Rotated linens in storerooms and replenished when supplies ran low.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Store Associate
Macy's Department Store
12.2014 - 03.2016
- Managed inventory levels to ensure accurate stock availability and minimize discrepancies.
- Assisted in merchandising displays to enhance product visibility and drive sales.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Resolved customer inquiries and complaints, fostering positive shopping experiences.
- Implemented loss prevention strategies to safeguard store assets and reduce shrinkage.
- Conducted regular audits of stockroom organization to maintain optimal inventory control practices.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
High School Diploma -
Corcoran High School
919 Glenwood Ave Syracuse NY06-2012
Skills
- Shipping and receiving
- Pallet jack operation
- Vendor communication
- Safety and compliance
- Teamwork and cooperation
- Forklift operation
- Self-motivated and independent
- Shipping documentation
- Delivery scheduling
- Receiving procedures
- Problem-solving
- Package labeling
- Document preparation
- Pattern recognition
- Freight labeling
- Damage identification and reporting
Timeline
Receiving Clerk
River Valley Foods
11.2021 - 11.2025
Warehouse Order Selector
River Valley Foods
11.2020 - 10.2021
Hotel Maintenance Worker
Aloft Hotel
01.2017 - 06.2020
Hotel Houseman
Aloft Hotel
01.2017 - 06.2020
Store Associate
Macy's Department Store
12.2014 - 03.2016
High School Diploma -
Corcoran High School