Steven Howard
Annville Auto Center
Richland,PA
40
years of professional experience
Experienced automotive detailing professional with 30+ years of success delivering showroom-ready vehicles through expert cleaning, waxing, polishing, and quality control. Known for attention to detail, time management, and consistent customer satisfaction.
Work History
Auto Detailer
3 Years 4 Months- Detailed customer vehicles with thorough interior and exterior cleaning for showroom-ready presentation
- Washed, waxed, and polished surfaces to protect finishes and improve vehicle appearance
- Vacuumed carpets, seats, and cargo areas while removing stains and debris from interiors
- Cleaned windows, trim, wheels, and tires to meet dealership presentation standards
- Inspected vehicles before and after service to confirm quality and completion of requested work
- Applied cleaners, conditioners, and protectants safely to maintain upholstery, vinyl, and paint surfaces
- Organized detailing supplies and equipment to support efficient workflow and consistent service readiness
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Assisted service staff with moving vehicles through detailing stages and final delivery preparation
- Washed cars and trucks daily for an auto dealership.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.
- Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Supported company growth by consistently delivering high-quality services, leading to increased customer referrals and repeat business.
- Streamlined the detailing process for increased efficiency and reduced turnaround time.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
- Developed strong relationships with clients by consistently delivering exceptional auto detailing services.
- Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.
Automotive Detail Manager
18 Years 9 Months- Directed vehicle reconditioning workflow to ensure showroom-ready presentation and consistent delivery standards.
- Coordinated detailing schedules with service and sales teams to support efficient lot turnover.
- Inspected completed vehicles for quality, cleanliness, and paint protection compliance.
- Trained detail staff on proper wash, interior cleaning, and finishing techniques.
- Maintained detailing supplies, chemicals, and equipment to prevent service interruptions.
- Prioritized daily assignments based on vehicle condition, delivery deadlines, and department needs.
- Collaborated effectively with sales representatives to provide superior pre-sale vehicle preparations for potential buyers.
- Maintained a clean and organized work environment, ensuring safety standards were consistently met throughout operations.
- Managed customer complaints professionally, resolving issues promptly while maintaining positive relationships with clientele.
- Maintained close attention to detail when evaluating completed work, identifying opportunities for improvement in subsequent projects.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Coordinated exterior and interior washing of vehicles according to customer wishes.
- Trained detail team to deliver best possible service to customers with quality work.
- Built reputation for comprehensive detail work covering bodies, interiors and engine compartments.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Auto Detailer
18 Years- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Applied wax to vehicle exteriors and buffed to a brilliant shine.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Education
High School Diploma
Skills
Automotive detailing
Exterior detailing
Interior detailing
Exterior washes
Interior exterior cleaning
High-pressure washing
Waxing and sealing
Detailing expertise
Wax application
Polish application
Chemical handling
Odor removal
Glass cleaning techniques
Headlight restoration
Plastic restoration
Convertible top care
Engine bay detailing
Interior vacuuming
Detailing expertise
Automotive quality control
Power equipment
Mechanical skills
Time management
Multitasking and organization
Task prioritization
Problem-solving
Effective communication
Customer service
Clear communication
Attention to detail
Strong work ethic
Work ethic
Dependable
Reliable
Conscientious detail-oriented
Safety protocols
Vehicle transport
Timeline
Auto Detailer
Annville Auto Center
03.2023 - 07.2026Read More
Automotive Detail Manager
Klick Lewis
06.2004 - 03.2023Read More
Auto Detailer
Fredericks Chevrolet
06.1986 - 06.2004Read More
Annville Cleona Junior And Senior High
High School Diploma
Read More