Summary
Overview
Work History
Education
Skills
Timeline
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STEVEN HOWELL

Wickliffe,OH

Summary

Experienced Manager with the ability to develop and nurture long-term relationships. Technical, creative and organized self-starter with superior follow-through. Demonstrated capacity to monitor, adjust and troubleshoot process conditions to maintain safe and optimal operations. Rapid learner who brings excitement and enthusiasm to my work and team.

Overview

14
14
years of professional experience

Work History

Casting Team Leader

Avery Dennison
01.2017 - Current
  • Responsible for training, development and safety of my team.
  • Worked closely with direct leadership to develop quarterly and yearly performance reviews.
  • Ensured general housekeeping tasks were being completed on a daily basis.
  • Collaborate with peers to establish that all SOP and product specifications were being adhered to while meeting production schedules.
  • Performed tests and checked products routinely for defects to act in accordance with quality standards.
  • Maintained a safe work environment while following all health and safety policies.
  • Identified issues, analyzed information and provided solutions to complex problems.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions

General Manager

Advance Auto Parts
08.2015 - 01.2017
  • Designed and implemented customer satisfaction metrics
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maintained daily record of all transactions.
  • Ensured that team member responsibilities were defined and understood.
  • Monitored ongoing expenses relative to budget projections.
  • Recruited, retained and developed staff.
  • Ensured work was accomplished in a safe manner in accordance with established operating procedures and practices.
  • Reviewed sales price and operating costs.
  • Collaborated with cross-functional teams to develop innovative solutions.

Store Manager

Autozone Inc
08.2010 - 08.2015
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Addressed customer inquiries and resolved complaints
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Reorganized sales floor to meet company demands.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Health Care Specialist / Military Police

Ohio Army National Guard
08.2009 - 02.2015
  • Provided life support services during medical emergencies on scene and en route to the hospital
  • Rapidly assessed whether life threatening criteria was present and took immediate action
  • Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures
  • Patrolled areas and allowed restricted area access for authorized personnel
  • Instructed suspects on field sobriety tests and used portable equipment to perform tests
  • Gathered preliminary investigation information as a first responder to crime scenes
  • Wrote detailed arrest and accident reports.

Education

General Studies

Kent State University
Burton
07.2024

Certification - Frontier Leadership Foundations Certificate

Kent State University
Kent, OH
2023

Skills

  • Verbal and Written Communication
  • Time Management
  • Cross-Functional Team Management
  • Issue and Conflict Resolution
  • Root Cause Analysis
  • Six Sigma White Belt Certified
  • Complex Problem-Solving
  • Business Operations
  • 6S Organization
  • Workplace Safety

Timeline

Casting Team Leader

Avery Dennison
01.2017 - Current

General Manager

Advance Auto Parts
08.2015 - 01.2017

Store Manager

Autozone Inc
08.2010 - 08.2015

Health Care Specialist / Military Police

Ohio Army National Guard
08.2009 - 02.2015

General Studies

Kent State University

Certification - Frontier Leadership Foundations Certificate

Kent State University

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STEVEN HOWELL