Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Leadership Experience
Quote
Software
Timeline
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Steven Humphries

Canton,GA

Summary

Innovative Director of Engineering who excels at developing and applying new technologies to deliver exceptional final products. Combines technical engineering capability with effective management techniques. Dedicated to driving rapid, advanced product development through meticulous oversight of staff and hands-on participation.

Overview

26
26
years of professional experience

Work History

Director of Engineering

Holon Solutions
01.2023 - Current
  • Provide leadership and direct management within $20 million organization responsible for healthcare data delivery through desktop/API solutions
  • Oversaw Development, Vendor Relationship, Quality Assurance, Release Management, and Release Governance processes and teams
  • Introduced UX SLAs and SSDLC lifecycle into development culture
  • Championed overhaul of primary application engine
  • Lead long-range planning with product management, customer success, and software development processes.

Systems Architect

Holon Solutions
01.2015 - 01.2023
  • Brought on to architect dynamic solution in AWS cloud, manage costs, and satisfy infrastructure security requirements
  • Worked closely with CTO and Chief Architect to migrate datacenter solutions to AWS cloud
  • Worked with CISO to create infrastructure and data retention policies to meet needs of HIPAA compliance
  • Passed every penetration testing experiment and every HITRUST certification
  • Created and performed cross-region technical disaster recovery scenarios
  • Worked closely with CFO and controllers to identify cost allocations to support ongoing and proposed sales contracts
  • Regularly perform internal compliance audits with responsible entities
  • Introduced Kubernetes (EKS/Rancher), Docker, Elasticsearch, Kafka, Grafana, Graylog, Prometheus, SaltStack into solution
  • Introduced AWS HIPAA compliant services - EC2, Kinesis, RDS, S3, Cloudwatch, Cloudtrail, Cloudfront, RDS, DynamoDB, ELBs, WAF, ASG, and so on..
  • Used Packer, Terraform, Cloudformation, Jenkins, and Sonarqube to deliver SSDLC operating systems to run self-hosted infrastructure
  • Helped move company to entirely virtual presence - all onsite functions either self-hosted in AWS or replaced with services/VMs in Azure
  • Configured and maintained all networking and security groups for entire presence.

Sr. Infrastructure Engineer

Aetna
01.2012 - 01.2015
  • Enhanced performance, predictability, and reliability of key internet servers as well as customer priority servers.
  • Maintained regulatory compliance by adhering to industry standards and implementing necessary controls within IT environment.
  • Championed a culture of continuous improvement among team members through knowledge sharing sessions and training opportunities related to new technologies in the field of Infrastructure Engineering.
  • Performed regular audits of existing systems to identify areas for improvement, leading to enhanced efficiency across the organization.
  • Developed purposeful and useful monitoring absorbed by both Services and Development organizations.
  • Developed monitoring solution that focused on key performance indicators of custom applications with variable configurations on internet servers that was self-healing and initiated escalations as necessary.
  • Developed server/application capacity model which reduced operating costs by $50,000.
  • Developed web GUI to allow application engineers and support personnel streamlined access to OS level application administration.
  • Performed security host intrusion and application misuse audits.

Sr. Systems Engineer

McKesson Corporation
01.1998 - 01.2012
  • Remote Systems Administrator/Application Systems Support/Systems Engineer/Systems Application Development for various products and flagships solutions across 13 years of service.
  • Performed Systems/Application/Database management for Clinical and Business systems in hospital environments.
  • Proactively supported and engaged as an augmented addition to hospital IT staff to perform OS/Database maintenance.
  • Planned and executed on database upgrades, high availability, fault tolerance, and disaster recovery while supporting enterprise hardware as well.
  • Developed only known process (possibly in the world) for reducing HP-UX upgrades from 12 hours to 1 hour using dual-boot concepts that allowed for fallback in case of failed upgrade.
  • Designed and implemented 'notes' capturing program that boosted productivity by 10% across team of 15 employees.
  • Implemented and trained other support personnel for Oracle RAC upgrades, setup, and configuration.

Education

BS - Civil Engineering

Georgia Institute of Technology
Atlanta, GA
03.1997

Skills

  • Thought Leadership
  • Innovation and Solutions
  • Collaborative Technology Planning
  • Distributed Software Systems
  • System Architecture
  • Performance Optimization
  • Customer Satisfaction
  • Technology Integration

Accomplishments

  • Measured the quality of the relationship with our primary development vendor that lead to strategic adjustments and a 65% savings in outsourcing costs.
  • Produced a 95% reduction in 0-Day code release issues.
  • Reduced overall defect support cases by 30%.
  • Worked with CISO and COO to adjust infrastructure policies that saved 10% of infrastructure costs.
  • Expanded QA test repertoire by 75% while maintaining release cycle goals.
  • Collaborated closely with Customer Success team to salvage two of our largest clients by continually addressing their concerns and problems with the product.

Leadership Experience

Director of Engineering, Holon Solutions, Alpharetta, GA, 2023-01-01, Present, Provide leadership and direct management within a $20 million organization responsible for healthcare data delivery within desktop/API solutions., Oversaw Development, Vendor Relationship, Quality Assurance, Release Management, and Release Governance processes and teams., Introduced UX SLAs and SSDLC lifecycle into the development culture, Championed the overhaul of the primary application engine, Lead long-range planning with product management, customer success, and software development processes.

Quote

Innovation distinguishes between a leader and a follower.
Steve Jobs

Software

Interpreted languages like Python, Java, NodeJS, etc

Terraform

Cloud Formation

AWS

Timeline

Director of Engineering

Holon Solutions
01.2023 - Current

Systems Architect

Holon Solutions
01.2015 - 01.2023

Sr. Infrastructure Engineer

Aetna
01.2012 - 01.2015

Sr. Systems Engineer

McKesson Corporation
01.1998 - 01.2012

BS - Civil Engineering

Georgia Institute of Technology
Steven Humphries