Steven Ickes
Casco,MI
Summary
Dedicated and results-driven professional with a proven track record in leadership and strategic management. Possessing a strong foundation in communication, decision-making, and problem-solving, I bring valuable skills to contribute effectively to Eli Lilly. As a leader, I prioritize fostering a collaborative and inclusive work environment, aligning with Eli Lilly's core values of integrity, excellence, and respect for people. With a keen focus on strategic planning and execution, I am adept at navigating complex challenges and driving sustainable growth. My commitment to continuous improvement, coupled with a strong sense of empathy and emotional intelligence, enables me to inspire teams to achieve their full potential. By leveraging my expertise in financial management, performance evaluation, and stakeholder engagement, I am poised to make meaningful contributions to Eli Lilly's mission of delivering innovative solutions to improve global healthcare outcomes.
Overview
3
3
years of professional experience
Work History
Apprentice Painter
Detriot Spectrum Painting
Warren , MI
2023.05 - 2024.08
- As an apprentice painter at Spectrum Painting, I am uniquely positioned to gain valuable insights into various aspects of business management through hands-on experience and observation. While my primary focus is on learning the intricacies of painting techniques and surface preparation, the skills I acquire extend beyond the realm of craftsmanship. Working closely with supervisors and project managers, I develop a keen understanding of project planning, resource allocation, and time management. This exposure to the operational side of the business allows me to witness firsthand how effective management strategies are implemented to ensure project efficiency and client satisfaction. Moreover, my role requires effective communication and collaboration within a team environment, honing my interpersonal skills and ability to work cohesively towards common goals. By actively participating in daily operations and project coordination, I am gaining invaluable experience that will undoubtedly contribute to my future endeavors in business management.
Driver Helper
Petitpren
Clinton Township , MI
2021.05 - 2021.08
- As a beer delivery helper, I leverage strong social skills and effective business communication to excel in my role. Building and maintaining relationships with business owners, managers, and staff members is paramount to ensuring repeat business and customer satisfaction. I adeptly handle challenges such as delayed deliveries or customer complaints, utilizing problem-solving and conflict resolution skills while maintaining professionalism and diplomacy. Clear and concise communication is essential for accurate order placements and timely deliveries, and I excel in providing updates and addressing concerns promptly. Additionally, I utilize my product knowledge and communication skills to upsell additional items and inform clients about new products or promotions, enhancing sales and customer experience. Embodying professionalism and adhering to business etiquette standards in all interactions, I consistently represent the company in a positive light. My adaptability and flexibility enable me to navigate diverse client preferences and unforeseen challenges, ensuring exceptional service delivery in dynamic work environments.
Education
Some College (No Degree) - Supply Chain Management
Calvin College
Grand Rapids, MISkills
As a beer delivery helper, I leverage strong social skills and effective business communication to excel in my role. Building and maintaining relationships with business owners, managers, and staff members is paramount to ensuring repeat business and customer satisfaction. I adeptly handle challenges such as delayed deliveries or customer complaints, utilizing problem-solving and conflict resolution skills while maintaining professionalism and diplomacy. Clear and concise communication is essential for accurate order placements and timely deliveries, and I excel in providing updates and addressing concerns promptly. Additionally, I utilize my product knowledge and communication skills to upsell additional items and inform clients about new products or promotions, enhancing sales and customer experience.
As an apprentice painter at Spectrum Painting, I am uniquely positioned to gain valuable insights into various aspects of business management through hands-on experience and observation. While my primary focus is on learning the intricacies of painting techniques and surface preparation, the skills I acquire extend beyond the realm of craftsmanship. Working closely with supervisors and project managers, I develop a keen understanding of project planning, resource allocation, and time management.
Communication: Effectively conveying ideas, instructions, and feedback to individuals and groups.
Decision-making: Making informed and timely decisions based on available information and critical analysis.
Problem-solving: Identifying challenges, analyzing root causes, and implementing effective solutions.
Strategic planning: Developing long-term objectives and devising plans to achieve them.
Time management: Prioritizing tasks, allocating resources efficiently, and meeting deadlines.
Conflict resolution: Addressing conflicts constructively and fostering positive relationships within the team.
Adaptability: Being flexible and responsive to changes in the business environment.
Financial management: Understanding financial principles and effectively managing budgets and resources.
Negotiation: Reaching mutually beneficial agreements and resolving conflicts through negotiation.
Networking: Building and maintaining professional relationships to leverage opportunities and resources.
Affiliations
- College hockey serves as a powerful platform for fostering relationships and building connections that extend far beyond the rink. As a player at Calvin University, I've experienced firsthand how the camaraderie and shared passion for the sport create enduring bonds among teammates, coaches, and supporters alike. Through the highs and lows of competition, we learn to trust and rely on one another, cultivating a sense of unity and belonging that transcends individual achievements. The collaborative nature of hockey fosters teamwork and communication skills essential for effective leadership both on and off the ice. As we work together towards common goals, we develop a deeper understanding of accountability, resilience, and perseverance. These experiences not only shape us as athletes but also prepare us for leadership roles in diverse settings beyond the realm of sports. College hockey has been instrumental in my personal and professional development, instilling values of discipline, integrity, and dedication that will continue to guide me in building meaningful relationships and making a positive impact in the world.
Timeline
Apprentice Painter
Detriot Spectrum Painting
2023.05 - 2024.08
Driver Helper
Petitpren
2021.05 - 2021.08
Some College (No Degree) - Supply Chain Management
Calvin College
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