Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Ishmael

Houston

Summary

Sales associate with a strong record in customer relationship management and sales strategy adaptation. Expertise in educating customers on products and financing options, leading to consistent achievement of sales goals. Proven ability to conduct engaging vehicle demonstrations and resolve customer complaints, enhancing overall customer satisfaction. Recognized for exceptional communication and time management skills, contributing to team success and business objectives. Dynamic sales associate known for exceptional communication and time management skills. Experienced in resolving customer complaints and conducting engaging vehicle demonstrations, ready to leverage expertise to enhance customer experiences and achieve business objectives. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

3
3
years of professional experience

Work History

Sales Associate

Honda
Houston
01.2022 - 02.2025
  • Assisted customers with product inquiries and provided detailed vehicle information.
  • Processed sales transactions accurately and efficiently at the point of sale.
  • Maintained showroom cleanliness and organized vehicle displays to enhance customer experience.
  • Collaborated with team members to meet daily sales goals and improve service quality.
  • Handled customer complaints professionally, ensuring satisfactory resolutions for all parties.
  • Conducted vehicle demonstrations, highlighting features and benefits to potential buyers.
  • Educated customers on financing options and warranty programs available through Honda.
  • Participated in ongoing training sessions to stay updated on product knowledge and sales techniques.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Attended weekly team meetings to review performance goals and objectives.
  • Adapted sales strategies based on customer interactions and feedback to improve results.

Education

BBA - Communications

Syracuse University
Syracuse, NY
06-2018

Skills

  • Customer service
  • Vehicle demonstrations
  • Customer relationship management
  • Sales strategy adaptation
  • Time management
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Positive and professional
  • Sales goal achievement
  • Product sales
  • Sales expertise
  • Problem-solving
  • Excellent communication skills
  • Sales strategies
  • Outgoing personality
  • Exceeds sales goals
  • Excellent people skills

Timeline

Sales Associate

Honda
01.2022 - 02.2025

BBA - Communications

Syracuse University