Steven Jackson
Eugene
Summary
Dynamic information security leader with a proven track record at IMA Financial Group, formerly KPD Insurance, driving cybersecurity strategy and enhancing organizational resilience. Expert in threat intelligence and incident response, I foster a culture of security awareness while mentoring teams. Successfully implemented robust access control measures, significantly reducing vulnerabilities and ensuring data privacy across the enterprise.
Overview
26
26
years of professional experience
Work History
Director of Information Security
Ima Financial Group, Formaly KPD Insurance
03.2023 - 04.2025
- Spearheaded vendor risk management initiatives by evaluating third-party providers'' security controls to protect sensitive company data effectively.
- Mentored junior staff members by providing guidance on career development opportunities, helping to build a strong pipeline of future information security leaders within the organization.
- Stayed current with emerging trends in cybersecurity through active participation in industry conferences, webinars, networking events, and research publications sharing insights within the team as well as contributing to thought leadership pieces in external forums.
- Collaborated closely with senior management to align information security efforts with overall business objectives and goals.
- Increased employee awareness of cybersecurity best practices through ongoing training initiatives and frequent communication updates.
- Reduced cybersecurity risks by conducting regular audits, vulnerability assessments, and penetration tests.
- Developed robust business continuity plans to minimize downtime during security incidents or natural disasters.
- Strengthened the organization''s security posture with thorough risk assessments, identifying potential threats and vulnerabilities.
- Championed information security culture throughout the organization through regular presentations, workshops, and internal marketing campaigns.
- Enhanced company-wide security by developing and implementing comprehensive information security programs and strategies.
- Implemented multi-factor authentication solutions to enhance access control measures for critical systems and applications.
- Improved incident response times by designing and implementing an efficient incident management process, including a 24/7 Security Operations Center.
- Coordinated secure system access of users to various department systems and platforms.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
Director of Information Services and Security
KPD Insurance
04.1999 - 03.2023
- Spearheaded digital transformation efforts across various facets of the business operations landscape through targeted technology investments.
- Cultivated a culture of continuous improvement within the IT department through regular evaluation and optimization of existing processes.
- Analyzed issues, identified alternative information solutions and project consequences and determined best courses of action.
- Negotiated favorable contracts with vendors and service providers, resulting in cost savings for the organization.
- Exercised good judgment, flexibility, creativity and sensitivity in response to changing situations and needs.
- Reduced downtime for critical systems by establishing effective maintenance and support procedures.
- Designed custom software applications that addressed specific business challenges, leading to improved workflow efficiencies.
- Mastered database systems and languages compatible with company computer systems.
- Managed a team of IT professionals, providing leadership, guidance, and professional development opportunities.
- Enhanced operational efficiency by developing and implementing strategic IT plans and initiatives.
- Championed innovative technologies that increased productivity levels throughout the organization while maintaining optimal security standards.
- Coordinated seamless integration of new acquisitions into existing IT infrastructure, minimizing disruption and maximizing synergies.
- Built a skilled technical support team that delivered timely resolutions to end-user issues while maintaining high customer satisfaction scores.
- Developed strong relationships with stakeholders across various departments to understand their unique IT needs and deliver tailored solutions accordingly.
- Implemented robust cybersecurity measures to safeguard sensitive data against potential threats or breaches.
- Streamlined data management processes, increasing accessibility and security of sensitive information.
- Established key performance indicators for the IT department, monitoring progress toward established goals consistently over time.
- Oversaw the successful migration of legacy systems to modern platforms, improving system performance and reliability.
- Created comprehensive disaster recovery plans, ensuring business continuity in the event of unforeseen events or system failures.
- Optimized technology infrastructure by evaluating needs, researching solutions, and making data-driven recommendations.
- Collaborated with executive leadership to develop forward-thinking technology strategies aligned with long-term organizational objectives.
- Implemented and maintained technology and software budget.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Oversaw development and implementation of improvements to support network operations.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Coordinated secure system access of users to various department systems and platforms.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
Education
BBA - Business Administration / Business Mgmt Systems
University of Nevada, Las Vegas
Las Vegas, NVSkills
- Cybersecurity strategy
- SIEM management
- Threat intelligence
- Security awareness training
- Virtual private networks
- Access control
- Compliance management
- Data privacy
- Two-factor authentication
- Security architecture
- Application security
- Identity management
- Incident response
- Endpoint protection
- Network security
- Intrusion detection
- Penetration testing
- Cloud security
- Disaster recovery planning
- Problem-solving
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Self motivation
- Business process improvement
Timeline
Director of Information Security
Ima Financial Group, Formaly KPD Insurance
03.2023 - 04.2025
Director of Information Services and Security
KPD Insurance
04.1999 - 03.2023
BBA - Business Administration / Business Mgmt Systems
University of Nevada, Las Vegas
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