Summary
Overview
Work History
Education
Skills
Accomplishments
Language Skills
Timeline
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Steven James

Steven James

Harmony,United States

Summary

Dedicated logistics professional with extensive experience in mail handling and distribution, recognized for a strong ability to efficiently manage multiple tasks while ensuring timely and accurate delivery of mail and packages. Proven track record of excellent teamwork and adaptability, consistently meeting organizational goals and responding effectively to changing demands. Expertise in sorting, scanning, and organizing mail demonstrates a keen focus on operational efficiency and customer satisfaction. Additionally, possesses knowledge in Information Technology with a solid background in designing and maintaining data networks, adept at troubleshooting complex issues and implementing robust solutions to enhance system performance and ensure data integrity.

Overview

18
18
years of professional experience

Work History

Mail Handler

United States Postal Service
11.2016 - Current
  • Company Overview: This is a federal job


  • Operated automated sorting machines to process mail efficiently and accurately.
  • Ensured timely delivery of packages by coordinating with team members during peak hours.
  • Trained new employees on safety protocols and operational procedures for mail handling.
  • Monitored inventory levels of mailing supplies, initiating orders as necessary to maintain workflow.
  • Collaborated with management to identify areas for operational enhancements, contributing to overall efficiency goals.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
  • Salary: $49,228.00 USD Bi-weekly
  • Hours per week: 40
  • Series: 2030 Distribution Facilities and Storage Management
  • Pay Plan: MH - USPS Mail Handler
  • Grade: 4
  • Supervisor: Diane Montanez (321-210-9230)
  • Okay to contact this Supervisor: Yes

MOS (0651) Data Network Specialist

United States Marine Corps
01.2008 - 01.2013
  • Company Overview: Armed Forces


  • Configured and maintained data network systems to ensure operational efficiency and reliability.
  • Analyzed network performance metrics to identify areas for improvement and enhance connectivity.
  • Designed and implemented network security protocols to safeguard sensitive information and prevent breaches.
  • Collaborated with cross-functional teams to troubleshoot and resolve complex networking issues promptly.
  • Developed training materials for personnel on network management best practices and system operations.
  • Conducted regular audits of network infrastructure to ensure compliance with military standards and policies.
  • Mentored junior technicians, fostering skill development in network troubleshooting and maintenance processes.
  • Documented IT procedures and day to day tasks.
  • Instructed users on software and hardware use.
  • Salary: $29,610.00 USD Bi-weekly
  • Hours per week: 60

Education

High School Diploma -

Gateway High School
Kissimmee, FL
05.2007

Bachelor's Degree - Recording Arts Bachelor of Science

Full Sail University
Winter Park, FL
03.2015

Associate's Degree - Recording Arts Associates of Applied Science

Full Sail University
Winter Park, FL
03.2014

Skills

  • Networking Fundamentals: Understanding of network models (like the OSI model), protocols (TCP/IP), subnetting, routing, and switching is crucial for network setup and troubleshooting
  • Network Security: Knowledge of firewalls, encryption, intrusion detection/prevention systems (IDS/IPS), and security policies is necessary to protect networks from cyber threats
  • Hardware & Software: Proficient in configuring and managing network devices like routers, switches, and firewalls, as well as understanding underlying network software
  • Cloud Computing & Virtualization: Experience in cloud platforms (AWS, Azure, Google Cloud) and virtualization technologies (VMware, Hyper-V) for managing virtual networks
  • Problem-Solving & Analytical Skills: The ability to analyze network issues, pinpoint problems, and develop effective solutions under pressure is essential
  • Communication: Strong verbal and written communication skills are vital for collaborating with other IT professionals, management, and support teams
  • Time Management: Effectively managing time and resources to meet deadlines, schedule repairs, and minimize network disruptions
  • Adaptability & Continuous Learning: The technology landscape is constantly changing, requiring engineers to be adaptable and commit to continuous learning to stay current
  • Teamwork: The capacity to collaborate effectively with other team members and departments to achieve project goals
  • Safety compliance expertise

Accomplishments

  • Three consecutive tours to Afghanistan, Helmand Province as Assistant Data Chief and Acting Data Chief during Operation Enduring Freedom I and II.
  • Received two Letters of Appreciation for achievements made during active service.
  • One Letter of Commendation for helping physically draw diagrams of every building and individual office throughout the entire Battalion. Using Visio diagram as well as well-organized Excel Spreadsheets to accompany the diagrams and ultimately created a Power Point Presentation detailing all information created and collected for ease of navigation.

Language Skills

English: Spoken - Advanced, Written - Advanced, Read - Advanced

Timeline

Mail Handler

United States Postal Service
11.2016 - Current

MOS (0651) Data Network Specialist

United States Marine Corps
01.2008 - 01.2013

High School Diploma -

Gateway High School

Bachelor's Degree - Recording Arts Bachelor of Science

Full Sail University

Associate's Degree - Recording Arts Associates of Applied Science

Full Sail University