Steven Jett
Wilson,NC
Summary
Dynamic Cybersecurity Analyst with proven expertise at Civic Federal Credit Union in vulnerability management and incident response. Enhanced security posture through effective monitoring and risk analysis, while fostering collaboration across teams. Skilled in cloud security and user awareness training, driving operational improvements and ensuring compliance with industry standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cybersecurity Analyst (Contract)
Civic Federal Credit Union
Raleigh, NC
08.2025 - 02.2026
- Designed and executed a centralized vulnerability management process, improving visibility, consistency, and remediation accountability.
- Assisted with the creation, review, and tuning of Netskope policies and detection rules, supporting secure cloud application usage and data logs.
- Monitored and analyzed security events using multiple tools to detect suspicious activity, investigate alerts, and support incident response efforts
- Supported incident response activities, including alert triage, investigation, documentation, and post-incident follow-ups.
- Assisted with security awareness and phishing training programs.
- Collaborated with IT and compliance teams to align technical controls with NIST SP 800-53, ISO 27002, and PCI DSS frameworks. Maintained and refined incident response playbooks and procedures to enhance threat handling consistency.
Junior Information Security Analyst (Contract)
Lenderworks
Remote, NC
03.2025 - 06.2025
- Monitored SIEM and IDS/IPS alerts to identify, analyze, and escalate verified security incidents
- Collaborated with senior analysts to refine vulnerability management workflows and improve detection thresholds.
- Analyzed proxy and firewall logs for anomalies, tuning filters to block malicious or unauthorized activity.
- Documented security incidents, lessons learned, and mitigation recommendations to support operational improvement.
IT Support Technician
Linamar
Wilson, NC
08.2024 - 03.2025
- Supported IAM processes, including user provisioning, access reviews, and MFA enforcement.
- Assisted with vulnerability remediation and endpoint hardening, reducing exposure to known security risks.
- Handled security-related support incidents, escalating issues in accordance with security policies.
- Diagnosed and troubleshot network connectivity problems efficiently.
- Documented support processes and created user guides for common issues.
- Installed, configured, and maintained computer systems, network equipment, operating systems, and applications.
- Provisioned, modified, and deprovisioned user accounts following least-privilege and access control best practices.
Service Desk Engineer
ECU Health
Greenville , NC
10.2022 - 08.2024
- Provided Tier 2 support and resolved escalated incidents through ITSM systems including ServiceNow.
- Administered Active Directory accounts, permissions, and group policies for secure access management.
- Configured VPN and multifactor authentication (MFA) solutions for remote users across the enterprise.
- Collaborated with security and infrastructure teams to maintain endpoint compliance and system hardening.
Desktop & Network Support Engineer
ECU Health
Greenville, NC
10.2020 - 09.2022
- Provided support for desktop, network, and hardware issues across enterprise environments.
- Performed workstation imaging, operating system upgrades, and software deployments
- Supported switch, access point, and cable troubleshooting for reliable network connectivity
- Maintained documentation on network topology, device configurations, and asset management.
- Configured and maintained VPN clients for remote access while ensuring data encryption and user authentication
Education
Bachelor of Science - Cyber Security & Information Assurance
Western Governors University
Salt Lake City, UT07-2026
High School Diploma -
James B. Hunt Highschool
Wilson08-2018
Skills
- Vulnerability management
- Incident response
- Security monitoring
- Risk analysis
- Cloud security
- System hardening
- User provisioning
- Security analysis
- Patch management
- SIEM management
- Access control
- User awareness training
Certification
- CompTIA Net+
- CompTIA A+
- CompTIA Sec+
- ITILv4
- LPI Linux Essentials
- MS AZ-900
Timeline
Cybersecurity Analyst (Contract)
Civic Federal Credit Union
08.2025 - 02.2026
Junior Information Security Analyst (Contract)
Lenderworks
03.2025 - 06.2025
IT Support Technician
Linamar
08.2024 - 03.2025
Service Desk Engineer
ECU Health
10.2022 - 08.2024
Desktop & Network Support Engineer
ECU Health
10.2020 - 09.2022
Bachelor of Science - Cyber Security & Information Assurance
Western Governors University
High School Diploma -
James B. Hunt Highschool