Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Steven Joseph

Suffolk,VA

Summary

Versatile Field Operations Manager knowledgeable about team leadership, training and quality assurance management. Talent for assessing operations, uncovering problems and developing improvement plans. Bringing 20+ years of related experience. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Supply Operations professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

27
27
years of professional experience

Work History

Director of Field Operations

Commodity Sampler Services
2014.09 - 2022.02
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Led process improvements that resulted in increased efficiencies across various aspects of field operations management such as scheduling, budgeting, and project tracking.
  • Maintained up-to-date knowledge of industry trends, incorporating best practices into existing workflows where applicable.
  • Implemented and maintained high standards of quality in all areas.
  • Enhanced overall operational efficiency by streamlining processes and implementing new strategies.
  • Met with senior management to determine needs and develop roadmaps.
  • Boosted customer satisfaction levels by closely monitoring service quality and promptly addressing concerns.
  • Fostered strong relationships with clients and vendors through effective communication and negotiation skills.

LOGISTICS MANAGEMENT/SUPPLY OPERATIONS/Inventory Associate

United States Navy, USN
1994.09 - 2014.09
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Assisted in annual physical inventories, contributing to an organized and efficient process with minimal disruptions to normal operations.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Conducted thorough audits of current stock levels to identify obsolete or slow-moving items, recommending appropriate actions such as markdowns or write-offs based on findings.
  • Supported the implementation of new barcode scanning technology, improving overall speed and accuracy in managing product movements throughout the facility.
  • Collaborated with purchasing team to optimize order quantities based on sales trends and historical usage patterns, avoiding overstocking or stockouts.

Education

No Degree - Business Management

Trident University International
Cypress, CA
2008

High School Diploma -

John L Leflore Preparatory Acad
Mobile, AL
05.1994

Skills

  • Financial Administration
  • Cost Reduction
  • Business Leadership
  • Budget Control
  • Workflow Planning
  • Team Leadership
  • Purchasing and planning
  • Service Delivery Management
  • Operations Oversight
  • Customer Service Management
  • Delegation
  • Team Supervision

Accomplishments

Over 20 years of successful management and leadership experience with a reputation for meeting the most challenging organizational goals and objectives. A pragmatic and focused individual recognized for “making seemingly impossible situations work.” A proven and VERIFIABLE record for:

  • Producing higher performance standards and enhancing productivity during a period of shrinking budgets and personnel down-sizing.
  • Extensive knowledge of Automated Inventory/Maintenance Systems, including NALCOMIS, Navy ERP (SAP), R-SUPPLY, HAYSTACK, FEDLOG, and numerous online systems within the DOD and familiar with various data entry.
  • Controlling growth management - able to employ motivational techniques and maximize productivity and employee morale. Effective problem solver, prioritize and manage heavy work flow without direct supervision.

Developing and implementing highly successful strategic plans (short and long term). Established inventory/purchasing control systems that gained accountability for millions of dollars in equipment, thus reducing inventory purchases.

Program Manager that will ensure the program meets or exceeds all program objectives including technical, schedule, financial and deliverables.

  • Broad understanding of organizational development, process improvement, training development, compensation and benefits administration, resource allocation, budget management and legal compliance. Directed the daily operation of a high-tempo logistics readiness team of 16 expediters in support of 9 ships and 24 Naval and Marines aircraft squadrons.
  • Poised, articulate and demonstrative team member and consultative supporter able to effectively lead staff meetings and serve as focal point contact for customer service, subcontractor, vendor, management and divisional policy making issues.

United States Navy, 1994 – Present

Logistics Specialist - Completed 20-year career with the U.S. Navy. Gained mid-level manager status. Identifies required common stock material, processing material orders and material receipts, stocking material. Managing equipment inventories and performing consumable inventory management action to provide timely material support to production activities.

• Develops and implements standardized tools, practices and procedures shortening the quotation, purchase, decision making and evaluation time.
• Coordinates purchasing activities which include but not limited to; researching, identifying and evaluating vendors for pricing and quality, documenting all purchasing decisions and completing purchase orders.
• Compares costs and evaluates the quality and suitability of supplies, materials and equipment.
• Interviews and corresponds with vendors; keeps informed of new products and market conditions and trends.
• Confers with and assists officials of all departments to determine purchasing needs and specifications.
• Receives, examines and processes requisitions; prepares bid specifications and other necessary documents related to the purchase of supplies, materials and equipment.

Timeline

Director of Field Operations

Commodity Sampler Services
2014.09 - 2022.02

LOGISTICS MANAGEMENT/SUPPLY OPERATIONS/Inventory Associate

United States Navy, USN
1994.09 - 2014.09

No Degree - Business Management

Trident University International

High School Diploma -

John L Leflore Preparatory Acad
Steven Joseph