Steven J. Powers
Lake Worth,FL
Summary
Highly personable and upbeat professional with a natural talent for building rapport and nurturing relationships. Deep knowledge of products and strong grasp of essential sales techniques, including effective communication and problem-solving. Proven ability to drive customer satisfaction and make significant contributions to revenue growth.
Overview
19
19
years of professional experience
Work History
Project Manager /Salesperson
Storm Roofing Inc
05.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Managed projects from procurement to commission.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
- Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
- Continuously updated product knowledge through industry research, supplier training sessions, and trade shows participation.
- Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
- Educated customers on the benefits of various roofing products, resulting in informed decision making.
Franchisee
Snap On Tools
10.2013 - 04.2022
- Managed day-to-day operations, inventory management, and financial reporting.
- Coordinated successful promotional events aimed at increasing brand awareness
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
- Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
- Monitored industry trends to identify potential opportunities for growth or improvement within the franchise operation.
- Informed customers of promotions to increase sales productivity and volume.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Apparatus Tech
Palm Beach County Fire Rescue
03.2011 - 08.2013
- Diagnose and repair wide range of Fire Department vehicles including rescue units, pump trucks and aerial trucks
- Maintain EVT certifications and ASE certifications
Owner/Operator
Steven’s Auto and Truck Repair
02.2006 - 03.2011
- Responsible for all day to day activities of running an automotive repair shop from setting appointments to troubleshooting and repairing a wide range of vehicles and equipment
- Prepare estimates and repair orders
- Maintain inventory and communicate with customers
Education
High School Diploma -
State of Florida Department of Education
01.2009
Automotive Service Technology Certification - undefined
South Technical Education Center
01.1998
Skills
- Sales, Marketing, Collections, Asset Management
- Skilled in parts/material procurement, and inventory
- Blueprint reading
- Client relations
- Project management
- Price quote preparation
- Inside and outside sales
- Closing sales
- Account management
Timeline
Project Manager /Salesperson
Storm Roofing Inc
05.2023 - Current
Franchisee
Snap On Tools
10.2013 - 04.2022
Apparatus Tech
Palm Beach County Fire Rescue
03.2011 - 08.2013
Owner/Operator
Steven’s Auto and Truck Repair
02.2006 - 03.2011
Automotive Service Technology Certification - undefined
South Technical Education Center
High School Diploma -
State of Florida Department of Education
Similar Profiles
Jenna GaroutteJenna Garoutte
Owner/Operator at Valley Storm Roofing And RestorationOwner/Operator at Valley Storm Roofing And Restoration
Thunder HernandezThunder Hernandez
Roofer at Thunder Storm RoofingRoofer at Thunder Storm Roofing
Maximiliano F SanchezMaximiliano F Sanchez
Sales Representative at Priority RoofingSales Representative at Priority Roofing