Steven Juarez
San Jose,CA
Summary
Energetic Case Manager with a 20-plus year career in the the drug and alcohol counseling field. Core competencies include motivational interviewing, harm reduction, conflict resolution, reducing recidivism and relapse prevention.
Overview
19
19
years of professional experience
Work History
Rapid Rehousing Specialist
Bill Wilson Center
09.2019 - 11.2019
- Responsible for locating housing for homeless young adults and families with in Santa Clara County.
- Networked with landlords, renter’s associations, and property management businesses to build new relationships with landlords willing to work with Bill Wilson's client demographic.
- Guided and educated clients on how to search for, secure and maintain permanent affordable housing, including tenant/landlord rights and responsibilities.
- Inspected rental units to ensure housing quality standards and maintained inventory of available units.
- Negotiated lease terms based on program and client needs, processed financial assistance on clients' behalf for move in costs, deposits and/or delinquent rent.
- Follow agency policies and procedures regarding financial documentation and reconciling all monetary and facility requests and maintained client records in AWARDS and HMIS as required.
Jail Diversion Case Manager
Community Solutions, Inc.
05.2018 - 10.2019
- Provided case management and rehabilitation services for the recently incarcerated and high-risk homeless population.
- Facilitated harm reduction principles in conflict resolution and de-escalation services to clients.
- Provided ethical, evidence base services to reduce recidivism with therapeutic one on-one and group counseling.
- Developed insight to triggers and internal warning signs prior to a relapse event in the cognitive and behavioral realm.
- Partnered with physicians, social workers, activity therapists, nutritionists and housing specialists to develop and implement individualized care plan and housing solutions.
- Documented patient interactions and interventions in electronic charting systems.
Resident Services Counselor
Community Housing Partnership
11.2017 - 05.2018
- Provided case management and residential support services to clients with significant histories of homelessness, psychiatric conditions, criminal behavior, and substance abuse.
- Coordinated resources to cultivate and encourage participation in working on self-defined needs for income/benefits, finding permanent housing, self-esteem and community involvement.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Used cognitive behavior therapy to assist clients in recognizing poor habits and developing strategies for intervention.
Methadone Treatment Counselor
Westside Community Services
05.2017 - 10.2017
- Provided comprehensive case management, intake and discharge services to a caseload of over 40 clients enrolled in the Medication Assisted Treatment (MAT) program.
- Facilitated group sessions to help build individual strategies in denial and anger management, engage in community service efforts, and identify educational/vocational skill gaps and how to develop and maintain goals and timelines.
- Conducted weekly one-on-one meetings with clients to assess and recommend dose adjustments to medical staff, created treatment plans and determined appropriate referrals for addiction services based on individual needs and preferences.
- Documented client notes and updates and processed billing per agency policy.
Addictions Treatment Counselor
Options Recovery Services
04.2012 - 06.2017
- Lead and facilitated rehabilitative groups through out the State of California Prison System. Groups included crisis intervention, harm reduction, denial management and victim awareness designed to identify and dismantle dysfunctional behaviors leading to alcoholism, drug abuse and recidivism.
- Provided Mental Health/SUD assessments, developed individual treatment goals and conducted consultations to the inmate population and their families
- Supervised goals, objectives and progress of CATC interns and effectively mentored trainees.
Substance Abuse/Mental Health Program Facilitator
Options Recovery Services
01.2006 - 01.2017
- Facilitated curriculum-based education groups on the basic concepts of therapeutic communities, emotional incarceration, relapse prevention, motivation for treatment and the stages of change, communicable diseases, cognitive skills, conflict resolution, fundamental social skills, and personal moral development.
- Lead support groups to incarcerated individuals including: intensive cognitive behavioral treatment for substance abuse and addiction, criminal thinking patterns, anger management, life skills and strategies for positive, pro-social values all in preparation for successful re-entry to society and to live healthy, drug-free and productive lives. Programs included practices from: Human Potential Consultants, CenterPoint Services, and Phoenix House California.
Education
A.A. - Biblical Studies
Calvary Christian Seminary College
A.A. - Religious Education
Calvary Christian Seminary College
Certification - Substance Abuse And Pharmacology
Options Recovery Services
Certification - Behavioral Health And Dual Diagnosis
Options Recovery Services
NAADAC #016968 - National Certified Addiction Counselor Level I
The Association For Addiction Professionals
CADC II #Aii059020618 - Certified Alcohol And Drug Counselor II
CA Consortium of Addiction Programs/Professionals
Certification - Mental Health Registered Specialist (MHRS)
Santa Clara County, Behavioral Health Services
Certification - Offender Mentor Certification
Options Recovery Services
Skills
- 12 Core Functions and 8 Performance Domains of substance use treatment
- CENAPS Relapse Prevention Therapy
- Certified Denial Management Specialist
- HMIS/Record Management
- Medical Billing NPI #1134657562
Hard Skills
- Conflict Resolution
- Crisis Intervention
- Domestic Violence
- Harm Reduction
- Housing Assistance
- Intake Assessments/Discharge Planning
- Management Services
- Mental Illness
- Self Sufficiency
- Substance Abuse Treatment
- Supportive Social Services
Soft Skills
- Ability to set and maintain boundaries
- Active Listening/Communication
- Empathy and compassion
- Outgoing and warm personality
- Personal Recovery
- Public Speaking
Timeline
Rapid Rehousing Specialist
Bill Wilson Center
09.2019 - 11.2019
Jail Diversion Case Manager
Community Solutions, Inc.
05.2018 - 10.2019
Resident Services Counselor
Community Housing Partnership
11.2017 - 05.2018
Methadone Treatment Counselor
Westside Community Services
05.2017 - 10.2017
Addictions Treatment Counselor
Options Recovery Services
04.2012 - 06.2017
Substance Abuse/Mental Health Program Facilitator
Options Recovery Services
01.2006 - 01.2017
A.A. - Biblical Studies
Calvary Christian Seminary College
A.A. - Religious Education
Calvary Christian Seminary College
Certification - Substance Abuse And Pharmacology
Options Recovery Services
Certification - Behavioral Health And Dual Diagnosis
Options Recovery Services
NAADAC #016968 - National Certified Addiction Counselor Level I
The Association For Addiction Professionals
CADC II #Aii059020618 - Certified Alcohol And Drug Counselor II
CA Consortium of Addiction Programs/Professionals
Certification - Mental Health Registered Specialist (MHRS)
Santa Clara County, Behavioral Health Services
Certification - Offender Mentor Certification
Options Recovery Services