Steven Kahn
Operations
Scottsdale,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Keep Labor/Valet operations efficient and smooth by delivering successful leadership and team management at all levels. Experienced in administering budgets, overseeing personnel needs and solving routine and complex problems.
Overview
5
5
years of post-secondary education
17
17
years of professional experience
Work History
Manager
VIP Parking Solutions
Denver, CO, Colorado
10.2009 - 02.2021
- Approved regular payroll submissions for 50-100 employees within [ADP].
- Onboarded new employees, including training, mentoring and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Directed staff of 50-75 personnel.
- Maximized performance by monitoring daily activities and mentoring team of 50-75 associates.
- Improved operational planning and business frameworks to enhance resource utilization.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Controlled costs and optimized spending via restructuring of budgets for labor.
Sales Associate
Best Buy
Deerfield, IL
01.2007 - 10.2009
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
Retail Associate
OfficeMax
Scottsdale, AZ
05.2004 - 12.2006
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Maintained clean sales floor and straightened and faced merchandise.
Education
High School Diploma -
Desert Mountain High School
Scottsdale, AZ 08.2001 - 05.2004
Associate of Arts -
Oakton Community College
Des Plaines, IL 08.2006 - 05.2008
No Degree - Sports Management
Columbia College Chicago
Chicago, IL 08.2008 - 05.2009
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Staff Management
Operations management
Teamwork
MS Office
Strategic Planning
Verbal and written communication
Consulting
Excellent work ethic
Timeline
Manager
VIP Parking Solutions
10.2009 - 02.2021
No Degree - Sports Management
Columbia College Chicago
08.2008 - 05.2009
Sales Associate
Best Buy
01.2007 - 10.2009
Associate of Arts -
Oakton Community College
08.2006 - 05.2008
Retail Associate
OfficeMax
05.2004 - 12.2006
High School Diploma -
Desert Mountain High School
08.2001 - 05.2004