Summary
Overview
Work History
Education
Skills
Software
Timeline
SalesManager

Steven Keenan

Lead Development Analyst
Plano,TX

Summary

Nine years ago I had a career shift to IT. After obtaining multiple certifications I took a position on the Exchange team (Email) for Steward Health Care. I grew to manage the Exchange Team as well as the Identity Management team. During my time managing those teams the company grew from eight hospitals in one state to forty hospitals across the country and internationally. This experience of bringing on 10,000 15,000 or 17,000 accounts at a time gave me a real appreciation for data manipulation. I took these skills and joined a team at the same company that developed dashboards and reports for executive leadership. I am deeply involved from conceptualizing with leadership through testing, implementing and supporting these applications. I have come to love using Python and SQL to transform huge troves of information into digestible data points that lead the company to opportunities to grow.

Overview

21
21
years of professional experience

Work History

Lead Development Analyst

Steward Health Care
Dallas, TX
10.2018 - Current
  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
  • Updated old code bases to modern development standards, improving functionality.
  • Pioneered new methods of code review to incorporate wider range of voices.
  • Documented technical workflows and knowledge to educate newly hired employees.
  • Liaised with executive leadership to design new applications and upgrades to existing applications

Application Manager

Steward Health Care
Boston, MA
09.2013 - 10.2018
  • Oversaw development and implementation of improvements to support and network operations.
  • Interviewed, hired and trained staff, leading performance reviews and offering constructive feedback.
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).

Distribution Center Supervisor

Costco
Monroe , NJ
09.2001 - 09.2013
  • Implemented safety guidelines for warehouse and trained employees on applicable policies.
  • Immediately addressed logistical issues and applied remediation techniques.
  • Conducted research to address shipping errors and packaging mistakes.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Education

No Degree - Criminal Justice

West Virginia University
Morgantown, WV
05.2001 -

Skills

Programming

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Software

Python

SQL

Active Directory

Powershell

Identity IQ

Microsoft Exchange

Timeline

Lead Development Analyst

Steward Health Care
10.2018 - Current

Application Manager

Steward Health Care
09.2013 - 10.2018

Distribution Center Supervisor

Costco
09.2001 - 09.2013

No Degree - Criminal Justice

West Virginia University
05.2001 -
Steven KeenanLead Development Analyst