Experienced B2B/SaaS project manager with consistent timely delivery of high-quality implementations, relationship building and cross-team collaboration. Proven ability to keep stakeholders informed and develop solutions to customers' needs.
Overview
17
17
years of professional experience
Work History
Senior Key Accounts Project Manager
TraceParts America
Cincinnati, OH
11.2022 - Current
Provide project management and front line support for TraceParts SaaS deployments with customers located all over the world
Collaborate with sales teams and development teams to provide timely custom solutions to new technological requirements
Maintain organized records of customer information in various company IT systems (Asana, Gemini, Basecamp, etc)
Provide support and training to new TraceParts project managers
Senior Project Manager
Thomas (A Xometry Company)
New York, New York
03.2019 - 11.2022
Manage the highest-complexity and most critical CAD, BIM and product data syndication projects
Collaborate with development teams to optimize feature development roadmap and convey critical customer feedback
Ensure timely project progress, identify/mitigate risks and implement corrective measures
Work with budgetary team to ensure quarterly/annual financial goals are met
Strategize with sales representatives to grow and upsell client accounts
Enterprise Project Manager
Thomas Enterprise Solutions, Thomas for Industry
New York, NY
01.2013 - 03.2019
Oversee the production of enterprise-level industrial websites for industrial customers
Develop SaaS solutions for complex requirements, including CAD/BIM systems, product configurators, e-commerce, multi-language translation, data syndication and back-end integration to ERP/CRM systems
Remotely manage multiple offshore production teams for data production, platform development and website development
Strategize with production leads to avoid and resolve issues and timeline delays
Provide technical recommendations based on engineering and website best practices
Define and maintain scope of work, ensure on-time and high-quality project deliverables, manage client expectations and relationship
Develop data tables and logic in proprietary programming language for product configurators
Project Manager
ThomasNet
New York, NY
10.2008 - 12.2012
Oversee the production of e-commerce websites/catalogs for industrial companies and suppliers
Manage and provide feedback to multiple offshore production teams in India
Formulate solutions to challenges and issues using internal resources and client specifications
Perform all QA/QC on website, catalog pages and metadata
Product Specialist/Sales Manager
CoberMuegge LLC
Norwalk, CT
08.2006 - 10.2008
Manage a joint venture between two international microwave manufacturers
Perform all quoting, purchasing, shipping and receiving duties
Maintain inventory and ledger using Peachtree accounting software
Provide customer support and technical support
Revise and maintain official e-commerce website
Organize trade show logistics and represent company at trade shows
Mechanical Engineer, Controls Engineer, IT Manager
Cober Electronics, Inc
Norwalk, CT
05.2006 - 10.2008
Design parts and systems using AutoCAD and Solidworks
Work directly with machine shop foreman to modify designs and improve performance/build time
Develop HMI for controlling and monitoring machines
Develop PLC logic for controlling and monitoring machines
Build, maintain, troubleshoot and repair servers, office computers and network
Education
Bachelor of Science - Engineering
Tufts University
Medford, MA
2006
High School Diploma -
Fairfield College Preparatory School
Fairfield, CT
2002
Skills
CAD/BIM Systems
Project Management
Effective Scheduling
Online Databases
Customer Service and Assistance
Data Analytics
Cross-Functional Collaboration
Timeline
Senior Key Accounts Project Manager
TraceParts America
11.2022 - Current
Senior Project Manager
Thomas (A Xometry Company)
03.2019 - 11.2022
Enterprise Project Manager
Thomas Enterprise Solutions, Thomas for Industry
01.2013 - 03.2019
Project Manager
ThomasNet
10.2008 - 12.2012
Product Specialist/Sales Manager
CoberMuegge LLC
08.2006 - 10.2008
Mechanical Engineer, Controls Engineer, IT Manager
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC