Steve Kerwin
Milwaukee,WI
Summary
Results-driven analytics leader with 10+ years of experience transforming people analytics for global organizations. Proven track record of building and leading high-performing teams of Data Analysts, Engineers, and Technical Program Managers. Successfully scaled analytics platforms supporting thousands of users while reducing costs and improving efficiency. Expert in HR, Recruiting, Compensation, Finance, Diversity, and Workforce Planning analytics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr. Manager – Worldwide Stores Talent Analytics
Amazon
09.2021 - Current
- Led cross-functional teams to streamline operations and enhance service delivery of analytics solutions to 4,000+ global HR & Recruiting customers.
- Drove 657,000 dashboard engagements across 30 products serving 6,000+ active users
- Architected scalable AWS/Redshift infrastructure supporting enterprise-wide analytics needs reducing engineering costs by 30% YoY
- Implemented SCRUM methodology improving customer response time and satisfaction
- Developed Generative AI tools delivering automated insights to senior leadership
- Managed workforce strategy and capacity planning teams and products responsible for team productivity modeling, measurements, and benchmarking
- Consulted VP-level leadership on enterprise data strategy including budgets, roadmaps, entitlements, and ROI
Manager – Worldwide Consumer Talent Analytics
Amazon
06.2019 - 09.2021
- Leading a team of Business Intelligence Engineers and Program Managers owning Talent Acquisition reporting automation and product development for over 2,000 global HR & Recruiting customers
- Developed and maintained suite of 20+ self-service dashboards growing from 200 to 1,300 distinct users across 60 departments in 25 countries
- Created dynamic recruiter/coordinator productivity models to support capacity planning efforts and drive reduction in temporary hiring costs by 90%
- Collaborated closely with peers from other departments including Compensation, Diversity, Finance, and HR to drive organizational success jointly as one cohesive unit
- Establish core and common datasets with customer feedback mechanisms that scaled to drive Amazon-wide reports/products
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Manager – AWS HR Analytics
Amazon
02.2017 - 06.2019
- Leading a team of Business Analysts and Business Intelligence Engineers owning Talent Management reporting and insights for over 800 global HR customers
- Support leadership with Weekly/Monthly/Quarterly business reviews including Excel data decks and self-serve dashboards
- Developed quantitative performance management metrics to support inspection into employee attrition, transfers, and promotion trends and assumptions
- Streamlined operational workflows to enhance efficiency and reduce turnaround times
- Developed training programs to elevate team performance and ensure compliance with industry standards
Sr. Analyst – Reporting & Analytics
Kohl’s Department Stores
07.2015 - 02.2017
- Central Data and Reporting Analyst for the Merchant organization
- Led data analysis initiatives to drive strategic decision-making and optimize operational efficiency.
- Developed comprehensive reports and dashboards to present insights to sales offices and senior management.
- MicroStrategy SME and lead training facilitator
- Meet with executive leadership in regards to ad hoc and ongoing reporting/analyses
- Engage with IT on sprint planning and data enhancement roadmaps
- Mentored junior analysts, fostering professional development while enhancing overall team performance
Education
Bachelor of Science - Human Resource Management
University Wisconsin-Milwaukee
Milwaukee, WI12.2010
Skills
- Team leadership
- Agile methodology
- Skilled in executive documentation
- Resource/Capacity Planning
- Financial cost analysis
- Strategic product roadmaps
- Resource allocation expertise
- Performance management expertise
- Workforce Staffing
- SQL
- Python
- ETL/ELT
- Generative AI
- AWS platform proficiency
- Full-stack software development
- Proficient in ATS and CRM software
- Tableau
- Amazon QuickSight/Quick Suite proficiency
- Excel
- Asana
- Effective strategic planning
- Effective cross-team communication skills
Certification
- AWS Certified AI Practitioner - AWS October 2024
- Certified Scrum Master - Scrum Alliance October 2021
- AWS Certified Cloud Practitioner - AWS July 2019
Timeline
Sr. Manager – Worldwide Stores Talent Analytics
Amazon
09.2021 - Current
Manager – Worldwide Consumer Talent Analytics
Amazon
06.2019 - 09.2021
Manager – AWS HR Analytics
Amazon
02.2017 - 06.2019
Sr. Analyst – Reporting & Analytics
Kohl’s Department Stores
07.2015 - 02.2017
Bachelor of Science - Human Resource Management
University Wisconsin-Milwaukee