STEVEN KORNKVEN
Milwaukee
Summary
Versatile leader with strong analytical skills which are accompanied by a passion for problem-solving, daily progression and transformational leadership.
Overview
7
7
years of professional experience
Work History
Associated Banker
JP Morgan Chase
10.2024 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Opened, closed, and updated accounts for customers.
- Educated customers on features and benefits of banking products and services.
Manager/Actor/Bartender (Independent Contractor)
Viral Ventures
01.2021 - 05.2023
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
Gas station attendant
Casey’s General Store
10.2019 - 08.2024
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Maintained inventory of all saleable items.
- Built trustful relationships with customers to encourage return visits.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
Weekend Building Manager
Greenhill Center of the Arts
10.2017 - 01.2020
- Performed regular inspections of facility and documented all inspection information in reports.
- Coached entire building staff to promote optimal team dynamics while encouraging positive working environment.
Office Assistant (Theatre/Dance Office)
Greenhill Center of the Arts
10.2017 - 01.2020
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
- Processed incoming and outgoing mail and packages according to established procedures.
Education
Bachelor of Arts - Theatre
University of Wisconsin-Whitewater
Whitewater, WI12.2020
Skills
- Strong multitasking
- Excellent customer service
- Organizational
- Problem Solving Skills
- Inventory Management
Timeline
Associated Banker
JP Morgan Chase
10.2024 - Current
Manager/Actor/Bartender (Independent Contractor)
Viral Ventures
01.2021 - 05.2023
Gas station attendant
Casey’s General Store
10.2019 - 08.2024
Weekend Building Manager
Greenhill Center of the Arts
10.2017 - 01.2020
Office Assistant (Theatre/Dance Office)
Greenhill Center of the Arts
10.2017 - 01.2020
Bachelor of Arts - Theatre
University of Wisconsin-Whitewater
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