Steven Lane
Charlotte
Summary
Strong track record in sales, measurements and installations of Custom Window Coverings, I excel in strategic thinking and quality assurance, enhancing client spaces and ensuring product compliance. My skills in problem-solving and client communication, coupled with meticulous attention to detail, drive project success and innovation in design and functionality.
Overview
28
28
years of professional experience
Work History
Design Consultant
Custom Window Coverings
Charlotte, NC
01.2005 - Current
- Specialized in custom window coverings,guiding clients through design choices to enhance their home or business environments.
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Developed innovative design concepts to meet clients' unique needs and preferences.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Optimized space planning for improved functionality in both residential and commercial spaces.
Quality Assurance Specialist
MultiFlow Dispensers
Cleveland, Ohio
01.2000 - 01.2005
- Served as the primary liaison between a leading regional distributor and food & beverage outlets, ensuring smooth operations and customer satisfaction.
- Addressed customer concerns on an on-call basis, resolving issues quickly and maintaining positive relationships with clients.
- Applied critical thinking to meet consumer needs and improve service delivery in a fast-paced environment.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
Machinist/Fabricator
Precision Conveyor Technologies
Cleveland, Ohio
06.1997 - 01.2000
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Operated drill presses, lathes and milling machines to produce required parts.
Education
Associate of Arts -
Lakeland Community College
Willoughby, OHSkills
- Great attention to detail
- Detail-oriented
- Strategic thinking
- Quality assurance
- Problem-solving skills
- Troubleshooting
- Client communication
- Organization skills
Timeline
Design Consultant
Custom Window Coverings
01.2005 - Current
Quality Assurance Specialist
MultiFlow Dispensers
01.2000 - 01.2005
Machinist/Fabricator
Precision Conveyor Technologies
06.1997 - 01.2000
Associate of Arts -
Lakeland Community College
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