Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Steven LaRue

Mansfield,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Tournament Director

Touchstone
Lancaster , TX
09.2022 - Current
  • Coordinated scorekeeping, equipment, and materials.
  • Resolved disputes between players in a timely and professional manner.
  • Planned programs of events or schedules of activities.
  • Prepared and distributed contact list of volunteers and coordinators.
  • Inspected rides, games and vehicles to detect wear and damage.
  • Monitored tournament progress, making necessary adjustments as needed.
  • Managed budgets related to hosting tournaments, monitoring expenditures closely.
  • Contracted with food and beverage vendors to secure concessions.
  • Secured tournament site appropriate for event type and crowd size.
  • Advised coaches on proper conduct while attending tournament events.
  • Talked to coworkers using computers, radios and other electronic devices.
  • Resolved customer complaints regarding worker performance or services rendered.
  • Oversaw marketing efforts associated with promoting upcoming tournaments.
  • Compiled and distributed tournament rules to players prior to the start of play.
  • Assigned tasks and work hours to staff.
  • Assisted with setup and cleanup activities before, during and after tournaments.
  • Scheduled and coordinated events and activities.
  • Implemented strategies designed to maximize attendance at each tournament.
  • Organized and managed tournament events, ensuring that all participants had a positive experience.
  • Created detailed reports for each event outlining results and any issues encountered.
  • Maintained accurate records of player registration information for tournaments.
  • Delegated work to staff, setting priorities and goals.
  • Worked closely with vendors to secure supplies needed for tournament operations.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Recognized by management for providing exceptional customer service.

Owner

Lil Buddy's Power Washing LLC
Lake Ozark, MO
02.2020 - 09.2023
  • Conducted emergency roadside repairs, changed tires, replaced light bulbs, and installed fuses and tire chains.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Loaded, balanced and secured product to safely transport goods.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Formed and sustained strategic relationships with clients.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Retained valid proof of insurance and registration in vehicles.
  • Delivered excellent customer service to clients and fellow employees.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Developed business plan and budget to maximize profitability.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Logged driving hours and fuel usage data on time to keep reports current.

General Manager

Pappos Pizzeria and Pub
Osage Beach, MO
10.2015 - 02.2020
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Oversaw product development initiatives from concept through completion stages.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Supervised employees through planning, assignments, and direction.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Administered employee discipline through verbal and written warnings.
  • Tracked monthly sales to generate reports for business development planning.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Camdenton High School
Camdenton, MO
05-2003

Skills

  • Emergency Preparedness
  • Registration Management
  • Event Management
  • Scheduling Expertise

Accomplishments

  • Eagle Scout
  • Missouri State Wrestling Champion
  • Employee of the Year
  • Husband

References

References available upon request.

Timeline

Tournament Director

Touchstone
09.2022 - Current

Owner

Lil Buddy's Power Washing LLC
02.2020 - 09.2023

General Manager

Pappos Pizzeria and Pub
10.2015 - 02.2020

High School Diploma -

Camdenton High School

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Steven LaRue