Steven Lawrence Jr
Richmond,TX
Summary
Energetic Infrastructure Engineer enthusiastic about developing deeper understanding of engineering design and leadership. Natural leader and networker with hardworking, resourceful and competitive nature. Five years of experience in the technology sector spanning hardware to cloud implementation.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Infrastructure Engineer
Weaver And Tidwell
05.2022 - Current
- Reduced downtime by proactively identifying and addressing potential issues in IT infrastructure.
- Collaborated with cross-functional teams to develop comprehensive IT strategies aligned with business growth goals.
- Implemented best practices in change management to minimize disruptions during critical system updates.
- Provided Tier-3 support to resolve complex issues for users and maintain high customer satisfaction levels.
- Migrated legacy systems to Azure platforms for increased efficiency and reduced maintenance costs.
- Oversaw development and maintenance of organization computer systems and MPLS connections.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Facilitated installation of wireless systems to deliver project requirements on time.
Junior System Engineer
US Medical IT
04.2021 - 05.2022
- Enhanced system performance by conducting regular maintenance and updates on hardware and software components and imaging.
- Implemented efficient backup solutions for data protection, minimizing potential risks of data loss.
- Streamlined workflow processes by automating repetitive tasks, increasing overall productivity in department.
- Worked closely with vendors to troubleshoot complex technical issues, leveraging their expertise when needed for optimal results.
- Participated in on-call rotations to provide round-the-clock support for critical systems, ensuring minimal disruption to business operations.
- Delivered helpdesk service and support 40 clients.
BGA Technician
CSAT Solutions
08.2020 - 04.2021
- Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Organized work to meet demanding production goals.
Education
Bachelor of Science - Computer And Information Sciences
Texas State University
San Marcos, TX06.2027
Skills
- Azure Proficiency
- IT infrastructure proficiency
- Firewalls
- Network configuration
- Storage virtualization
- Active Directory
- Windows Servers
- Microsoft 365 - Exchange, Teams, SharePoint, etc
Certification
- Cisco Certified Network Associate (CCNA)
- Microsoft AZ-900 Fundamentals Certification
- Microsoft AZ-104 Administrator Certification
Timeline
Infrastructure Engineer
Weaver And Tidwell
05.2022 - Current
Junior System Engineer
US Medical IT
04.2021 - 05.2022
BGA Technician
CSAT Solutions
08.2020 - 04.2021
Bachelor of Science - Computer And Information Sciences
Texas State University
- Cisco Certified Network Associate (CCNA)
- Microsoft AZ-900 Fundamentals Certification
- Microsoft AZ-104 Administrator Certification
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