Steven Lee
Lafayette,IN
Summary
Accomplished Chief Officer equipped with natural leadership talents and proven business acumen. Specializes in effectively running and continuously optimizing operations. Proven talents in building strategic partnerships with stakeholders and driving necessary change.
Overview
24
24
years of professional experience
Work History
CEO Pastor
One Way Pentecostal Apostolic Church
Crawfordsville, IN
02.2003 - Current
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Worked with department heads to stay current on needs and offer high-level support for day-to-day operations.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
Optical Store General Manager
Vision Works
Indianapolis, IN
02.2017 - 01.2020
- Interacted with customers to help determine or suggest best products to meet eye wear needs and achieve desired look.
- Monitored general store systems, inventory databases, and operations to quickly identify and resolve issues or concerns.
- Recorded measurements, adjusted eye wear, and made changes based on customer feedback.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Store General Manager
Sunglass Hutt
Lafayette, IN
04.2015 - 02.2017
- Hired, trained and retained high quality team members.
- Led change efforts within store, conforming to shifting demands and timelines.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Associate of Applied Science - Business
Vincennes University
Vincennes, IN04.2003
Skills
- Leadership and People Development
- Public Relations Understanding
- Employee Motivation and Performance
- Annual Planning
- Strategic Planning
Timeline
Optical Store General Manager
Vision Works
02.2017 - 01.2020
Store General Manager
Sunglass Hutt
04.2015 - 02.2017
CEO Pastor
One Way Pentecostal Apostolic Church
02.2003 - Current
Associate of Applied Science - Business
Vincennes University
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