Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Steven Levakis

Lemoyne,Pennsylvania

Summary

Seasoned General Manager with a proven track record at West Shore Plaza Family Restaurant, showcasing expertise in food safety management and staff motivation. Excelled in negotiating with vendors, executing special events, and maintaining high standards of customer service. Skilled in both fine-dining operations and banquet coordination, consistently enhancing dining experiences and operational efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Manager

West Shore Plaza Family Restaurant
Lemoyne, PA
05.2020 - 08.2024
  • Executed protocols in line with local health department standards for food safety.
  • Ensured well-stocked supply through regular monitoring of inventory levels.
  • Controlled every facet of everyday business tasks including financial planning, employee management, time schedules coordination and sales performance.

General Manager

Island Lake Diner
Ronkonkoma, NY
06.2017 - 04.2020
  • Negotiated contracts with vendors to secure competitive prices for food and supplies.
  • Assisted in planning and executing special events and catering services.
  • Scheduled staffing levels according to expected business volume on a daily basis.
  • Maintained compliance with health and safety regulations, ensuring a clean and safe dining environment.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.

Head Server/Manager/General Manager

Diner Lux
Bethpage, NY
02.2012 - 10.2019
  • Developed rapport with regular customers to encourage repeat business.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Verified legal drinking age before serving beer, wine, and liquor to comply with state law.
  • Assigned duties to servers and monitored their performance.
  • Scheduled shifts for servers based on customer traffic patterns and forecasted needs.

Head Server

The Cove Restaurant & Oyster Bar
Glen Cove, NY
06.2016 - 09.2016
  • Managed opening and closing duties to facilitate restaurant operations.
  • Leveraged POS system to receive and take guest orders and process payment.
  • Trained new servers on menu items and restaurant standards.
  • Worked with management to coordinate special functions and events.

Education

High School Diploma -

Windsor Academy
Flushing New York
05-1994

Some College (No Degree) - Business Series 7 Stockbroker

CW Post College
Brookville Ny

Skills

  • Scheduling and rostering
  • Menu development
  • Fine-dining expertise
  • Banquet operations
  • Quality control
  • Facility maintenance
  • Staff motivation
  • Food safety management

Certification

  • ServSafe
  • New York City Health Department certificate

References

References available upon request.

Timeline

General Manager

West Shore Plaza Family Restaurant
05.2020 - 08.2024

General Manager

Island Lake Diner
06.2017 - 04.2020

Head Server

The Cove Restaurant & Oyster Bar
06.2016 - 09.2016

Head Server/Manager/General Manager

Diner Lux
02.2012 - 10.2019
  • ServSafe
  • New York City Health Department certificate

High School Diploma -

Windsor Academy

Some College (No Degree) - Business Series 7 Stockbroker

CW Post College
Steven Levakis