Steven Levakis
Lemoyne,Pennsylvania
Summary
Seasoned General Manager with a proven track record at West Shore Plaza Family Restaurant, showcasing expertise in food safety management and staff motivation. Excelled in negotiating with vendors, executing special events, and maintaining high standards of customer service. Skilled in both fine-dining operations and banquet coordination, consistently enhancing dining experiences and operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
West Shore Plaza Family Restaurant
Lemoyne, PA
05.2020 - 08.2024
- Executed protocols in line with local health department standards for food safety.
- Ensured well-stocked supply through regular monitoring of inventory levels.
- Controlled every facet of everyday business tasks including financial planning, employee management, time schedules coordination and sales performance.
General Manager
Island Lake Diner
Ronkonkoma, NY
06.2017 - 04.2020
- Negotiated contracts with vendors to secure competitive prices for food and supplies.
- Assisted in planning and executing special events and catering services.
- Scheduled staffing levels according to expected business volume on a daily basis.
- Maintained compliance with health and safety regulations, ensuring a clean and safe dining environment.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Head Server/Manager/General Manager
Diner Lux
Bethpage, NY
02.2012 - 10.2019
- Developed rapport with regular customers to encourage repeat business.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Verified legal drinking age before serving beer, wine, and liquor to comply with state law.
- Assigned duties to servers and monitored their performance.
- Scheduled shifts for servers based on customer traffic patterns and forecasted needs.
Head Server
The Cove Restaurant & Oyster Bar
Glen Cove, NY
06.2016 - 09.2016
- Managed opening and closing duties to facilitate restaurant operations.
- Leveraged POS system to receive and take guest orders and process payment.
- Trained new servers on menu items and restaurant standards.
- Worked with management to coordinate special functions and events.
Education
High School Diploma -
Windsor Academy
Flushing New York05-1994
Some College (No Degree) - Business Series 7 Stockbroker
CW Post College
Brookville NySkills
- Scheduling and rostering
- Menu development
- Fine-dining expertise
- Banquet operations
- Quality control
- Facility maintenance
- Staff motivation
- Food safety management
Certification
- ServSafe
- New York City Health Department certificate
References
References available upon request.
Timeline
General Manager
West Shore Plaza Family Restaurant
05.2020 - 08.2024
General Manager
Island Lake Diner
06.2017 - 04.2020
Head Server
The Cove Restaurant & Oyster Bar
06.2016 - 09.2016
Head Server/Manager/General Manager
Diner Lux
02.2012 - 10.2019
- ServSafe
- New York City Health Department certificate
High School Diploma -
Windsor Academy
Some College (No Degree) - Business Series 7 Stockbroker
CW Post College
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