Steven Lewis
Raleigh,NC
Summary
Motivated self starter and organizational problem-solver with proven leadership, team building and customer focused skills. Experience stepping into roles and quickly making positive changes to drive company success. Inquisitive nature that is continuously looking for ways to improve overall efficiency and processes. Driven to go above and beyond to exceed team and corporate sales goals.
Overview
13
13
years of professional experience
Work History
Account Development Representative
Avalara
Raleigh, NC
10.2023 - Current
- Provided 1:1 training sessions for global teammates, enhancing their sales techniques and strategies.
- Effectively handled and assessed incoming partner requests.
- Leveraged existing partnerships to generate interest in tax automation tools.
- Achieved 143% of quota in 2023.
- $1.21 million in Closed won revenue attached to my qualified opportunities.
- Earned President's Club recognition for top performers in the company.
- Experience in operations, with an ability to help create and organize business processes and systems.
- Collaborated with marketing department to create outbound targeted campaigns for specific customer segments.
Sales Development Representative
Avalara
Raleigh, NC
03.2022 - 09.2023
- Identified emerging business and partner opportunities and conducted initial outreach calls to establish contact with potential clients.
- Excellent written, analytical, and communication skills
- Customized communication strategies to effectively reach and engage different industries and buying personas.
- Achieved 124% of quota by year-end 2022, ranking as the #3 performing rep globally in the organization.
- $900k in Closed won revenue in 8 months attached to my qualified opportunities.
- Assisted in training and enablement sessions to enhance peers' skills and improve overall team performance.
- Actively participated in leadership advisory board meetings, providing feedback on current initiatives and suggesting process improvement ideas.
Residential & Commercial Account Manager
Window Ninjas
Wilmington, NC
11.2020 - Current
- Managed high volume of calls to develop and enhance valuable client connections.
- Helped create and execute outbound strategies for new commercial accounts.
- Trained new employees on procedures and policies in order to enhance productivity.
- Created cross function team process for streamlining recurring projects to help in peak times of business.
- Coordinated schedules for a team of 42 personnel across 4 states.
- Consistently achieved the highest weekly revenue production for 39 weeks in 2021.
- Produced $1.53 million in revenue for 2021 in just my first year with the company averaging approximately $96 thousand a month.
- Hunted new business opportunities and led outreach to previous customers on daily basis to generate repeat sales and boost pipeline.
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Participated in trade shows and industry events to promote company products and services and build new relationships.
Sales Development Representative
Untappd Inc. - Laid Off Due to COVID
Wilmington, NC
11.2019 - 04.2020
- Identified emerging business opportunities and conducted initial outreach calls to establish contact with potential clients.
- Created and improved business pipeline using cold and warm techniques.
- Strategized approaches to meet objectives and capitalize on emerging opportunities.
- Documented outreach calls and follow-up contacts (avg: 80 per day) in CRM system to establish record of interactions and pipeline process.
- Maintained communication with account executives to facilitate development of sales opportunities.
- Scheduled appointments and maintained employee appointment calendar using MS Outlook.
Business Development Representative
Matthews Motors
Wilmington, NC
01.2019 - 11.2019
- Consistently met and exceeded target of communicating with 75-100 contacts on a daily basis through various channels.
- Regularly respond to inbound leads within 5 minutes of receiving them into the CRM via phone, e-mail, and text to schedule a sales or service appointment.
- Followed-up with sales or service department to confirm appointments and gather outcomes. Scheduled future contact for unsold showroom traffic.
- Achieve overall Lead-to-Sales closing rate of 15-20 vehicles a month (Store set goal: 12)
- Strategize approaches to meet monthly objectives and capitalize on emerging opportunities.
- Compiled and analyzed data utilizing spreadsheets for use of dealer tag location, transport driver info and vehicle movement from multiple dealerships.
Assistant Retail Store Manager
Aeropostale
Fayetteville To Wilmington, NC
07.2011 - 05.2017
- Exceeded in all responsibilities given and promoted to Assistant Manager within a year after interviewing with Senior Corporate Management resulting in my promotion to Assistant Store Manager while under the age of 21.
- Traveled to various stores across the state of North Carolina to interview, hire, and train new and current management in company standards and objectives.
- Trained, mentored and supported high-performing team in a $3.5-4 million store by implementing effective, hands-on training programs for both current and new employees, maximizing performance and engagement while maintaining a level of friendship and professionalism.
- Partnered with the Store Manager during executive decision-making process by generating daily reports to recommend corrective actions and process improvements.
- Opened and closed store weekly by balancing cash drawers, preparing daily deposits and preparing nightly recap reports.
- Created weekly schedules for employees.
- Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
Education
Some College (No Degree) - Communication Studies
University of North Carolina At Wilmington
Wilmington, NCSome College (No Degree) - General Education
Fayetteville Technical Community College
Fayetteville, NCHigh School Diploma -
Jack Britt High School
Fayetteville, NC06.2012
Skills
- Team Leadership
- Time Management
- Prospecting and Networking Skills
- Cross-Functional Teamwork
- Strategic Planning
- Effective Multi-tasker
- Judgement and Decision Making
- Effective Communication
- Adaptability and Flexibility
- Prospecting skills
Hobbies
In my free time I enjoy spending time with friends watching and playing sports like football, volleyball, golf, soccer, bowling, darts, pool and even cornhole! I'm training to run a few marathons and using my love for traveling as an excuse to sign up for more destination locations.
Timeline
Account Development Representative
Avalara
10.2023 - Current
Sales Development Representative
Avalara
03.2022 - 09.2023
Residential & Commercial Account Manager
Window Ninjas
11.2020 - Current
Sales Development Representative
Untappd Inc. - Laid Off Due to COVID
11.2019 - 04.2020
Business Development Representative
Matthews Motors
01.2019 - 11.2019
Assistant Retail Store Manager
Aeropostale
07.2011 - 05.2017
Some College (No Degree) - Communication Studies
University of North Carolina At Wilmington
Some College (No Degree) - General Education
Fayetteville Technical Community College
High School Diploma -
Jack Britt High School
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